MalagaCar.com reviews - Page 114

Firefly car higher Do NOT use I was conned on the insurance. I didn’t have a clue I’d agreed to £180.00 top up insurance. Infact I recall declining any additional costs. I didn’t know untill I got home and as I’d booked through love holidays I havnt been able to take it up with them as I don’t get any response. I am so frustrated, I emailed firefly to be told tough by the manager. So a weeks car higher cost me £500.00

I had ony booked on airport hire cars and from major companies before so it was with a little trepidation that I booked a weeks car hire with Malagacar.com. Having left the terminal I walked, aided by helpful pictures, to the bus collection point. There were many other people around and other hire company minibuses but no Malagacar minibus but according to my wife there was one there when we arrived! Within about 10 minutes one did arrive and took us on the short,5 minutes?, journey to the site that to my surprise held possibly hundreds of cars. The person who checked us in did so efficiently and with no extras sales pitch at all! Upgraded us and then showed us where the car was, gave instruction, agreed the current level of fuel and we were away. The overall time, including travel, would have been little different than on site car hire. Returning was even easier, drive into the warehouse, park up hand keys over, confirm same fuel level and into the minibus to the airport. Excellent service all round, highly reccommended and will be used again.

Rented a car 1 week a month for several years. Never had a problem with them. They are always smiling and on top of things. Great organisation.

The service was correct and friendly, although it took quite some time to get the transfer from the airport. The car I booked was a Seat Leon/ Ford Focus or equal (D). I got a Kia Ceed. With all respect, to me that is not comparable.

This is the second time I have booked with MalagaCar. As my Kia didn´t run smoothly, I was able to exchange it quickly and unbureaucratically. The employee Bilal was very obliging. Now I will book more weeks.

We rented a small car and were given a Fiat 500, which was fine for two people and luggage. The transport is very well organised, the minibus takes a short time and goes often between departures/entrances and the office. The car was not very clean when we rented it and did not have a parking disc, which you need to put in the car, when there is a parking with time limit. But we got organised and wrote down time papers and left them in the car in plain sight to avoid getting fines. What was very uncomfortable was that the engine has no power at all when there is only a small hill and the last thing was that the car had NO AIR. In spring, when the temperature reaches almost 30 degrees and more in Andalucí a, with the heat that makes thereí, in additioná s in a relatively new car (12,000 km) … unthinkable that does not have air conditioning. I didn't even ask on the day of pick-up, because I assumed it would have AC. We rented the car for 11 days and paid more than 400 Euros.

Price jumped 30% the moment I tried to book: Group SA 2/08/22 to 12/08/22 €544.30 Immediately went to €708.50 Took screenshots to prove it! When I called up to ask why as there were no changes to the policy, I was told... 'The price must have just changed that second' Okay...On a Saturday over Easter @ 4:23pm.

Really positive experience on both ends of the rental. Quick and efficient getting the car rented on arrival. My son thought he left his phone in the car after we returned it and the shuttle driver couldn’t have been more helpful, he drove him back to check and returned him to the airport. He went above and beyond to be helpful! Big thank you!

The car was fantastic, the attention of the staff both at the delivery and at the reception was correct. Waiting time for the free transfer to the airport was fine. The only negative thing is that I delivered the car with a fuller tank than I received and they refused to give me a credit note, it is difficult to calculate so accurately, but I still recommend them for the good service received.

First Class, excellent in all our 30+ bookings over many years BUT would like to request please the 'Comfort' option reinstated as basic 100km per day is not enough in lovely spain.