MalagaCar.com reviews - Page 116

We always rent from malagacar when we travel to Nerja, a very experienced rental company with no surprises. We are returning this year on September 1st with pleasure to this rental company!!

Absolutely brilliant carhire company, very well priced, very clean modern car I cannot fault this company in anyway. On the day of our arrival although shuttle bus was busy, it was extremely well organised. I would never hesitate to use this company again and I highly recommend it to others. A BIG THANK YOU Malagacar.com

Quick efficient rather cheap, i recommend

I have received disgusting treatment from the attendants. Not even a dog can be treated in such a way. They are definitely not what they presume. Don't try to call the manager because it didn't give me a solution either. It is understandable that they are in high demand and cannot give you the attention you deserve but the treatment they give is intolerable. The only one who really treated me well was usually the driver of the transfer to the airport. It should be remembered that the office is on the outskirts.

Thought this was a good car hire company but has disappointed Firstly I like to explain the reason for the poor review is purely due to not being paid for something I had to pay for that I normally would not. We hired a car from Malagacar.com in July for 11 days in which overall had a good experience. The issue arose during the trip because the oil like came on which obviously was an issue. I rang the help line who gave me two options. Either drive the car from Estepona to Malaga to let them top up the oil or I buy the oil and claim this back. I decided to buy the oil. After checking the type it took me driving to 3 separate petrol garages before I found the correct type. They also only had a 5 litre bottle and not the 1 litre which I needed. I paid for this , kept the receipt and when we returned the office took a copy of the receipt. They confirmed I would receive the repayment for this in a few days. It has now been 5 weeks since we returned and no refund even though I have chased this through the website. Kevin Snaddon Ref 1256837 Car hire 01/07/22 to 11/07/22

Very efficient car hire company. Friendly staff. Hassle free process. Collected at the airport, a few minutes later, dropped at their office to collect the car. Left in an almost brand new car within about 5 minutes. Dropped back at the airport after returning the car. We will definitely be using Malagacar.com from now on. Super service. Thanks.

Super fantastic car rental. We use them every time we go to south Spain. We had a very bad situation but MalagaCar did everything to help us. They always do everything to help the customers.

Delighted with the service. Most importantly..no hidden fees and scams.Quick pick up and drop off of the car.I have never had such an easy rental.Highly recommend.

just back home august 2022. this was as smooth operation as i could have imagined. 10/10 Matt, UK. reccomended.

I am a loyal customer, every year I rent from malagacar. What a surprise this year! I was asked for a deposit on my credit card! I asked to change category, the manager charged me extra! The person at the reception was sorry and confused. The manager was terrible! No commercial sense and especially contemptuous with the customer. It's the first time I've been welcomed like this at malagacar! A piece of advice: go elsewhere...

Response from malagacar.com :

Dear Karim,
We are sorry that this time you did not like the service for the only reason that you paid for the service you needed. In other words, if you wanted a better category car (instead of a group A, you wanted a group C), it is normal that you had to pay a small difference.
Thank you