MalagaCar.com reviews - Page 118

Great new service - being picked up from Malaga Railway Station. In the past we have always got the Cercanias train to the airport and then the minibus to the office, but now with a minibus pickup at the Station it is even easier. First class service on arrival from Malagacar as usual.

Have used Malagacar.com 33 times to date and as long as their high standards and competitive pricing prevail I would not change supplier. Service includes prompt collection from the airport, no long queues to collect cars, cars are new / of high quality and finally car return / airport transfer is rapid. I have no hesitation in recommending Malagacar

I have rented cars from Malagacar.com many times. The pick up and hire process are smooth and straight forward. I have experienced a cracked windscreen on my last hire. The staff were extemely helpful and understanding. No worries. Thanks Malagacars.com.

On our last stay we had a flat tire due to an unsecured construction site. We were charged directly 150€. According to the general conditions it should only be 100€. On our email to Senior Alberto asking for a refund we simply receive no answer!??

Response from Malagacar.com
We are sorry that you are receiving a response from us so late. You were already refunded 50€ on April 15th.
Sincerely,
Malagacar.com

Watch out for......you ordered half a tank of fuel but we have filled it full.....in that case we will give you half a tank free.....then they deny it....and then charge it....

Reply by Malagacar.com
Dear customer,
You booked under half-empty fuel policy (Basic pack) so this is why you had to prepay the fuel.
 Regards
 J. Alberto Anglada
 

 I have rented for one or two weeks several times with Malaga Car after having rented at Malage with other companies. Malaga car is the best, very reliable company and good cars for a very competitive price especially the all inclusive rentals.

One week for a Toyota Aurus in full, 147 euros. 10 minutes to pick up the car and 10 minutes to return it and shuttle to the airport. Great service, efficient and smiling. Thank you Malagacar.

Outstanding- every aspect of hiring a car, including the short (2min) trip to pick up the car, and it’s drop off was handled in a thoroughly professional way. Many thanks. Joe

Hello, we rented a car in 1 April and return in 5 April. We were very satisfy about the services malagacar.com. We were expected at the airport, and in the office everything was very organized. We receive a superior class car. We made the reservation for Renault Clio and they give us a Megane. Congratulations and in October when we will come back we will rent a car again. Thank you.

I recently rented a car with malagacar on our trip to Benalmadena. We got their shuttle bus from airport to car pick up point which is just a short few minutes journey away. Staff at the centre were polite and friendly and the paper work only took a few minutes. The cost of rental which was a Seat Ibiza was great value for the 5 days which included a charge for half tank of fuel and to bring back empty. Leaving car back was just as simple and straightforward, a member of staff took a quick look at the car and checked the milage and said you're good to go. Shuttle bus came within 10 minutes and we were back at airport in no time. All in all a great experience with Malagacar, no messing you about trying to scam you with hidden charges or charging you for damage you didn't do to car. My credit card was fully refunded within a few days of returning home. I'll be using them again when back there in August and would highly recommend them to anyone based on my own experience. 5☆☆☆☆☆