MalagaCar.com reviews - Page 120

4.6 out of 5.0 based on 2185 reviews.

Wir waren sehr enttäuscht. Das Angebot im Internet lautete auf 107€ für eine Woche, gezahlt haben wir 247€. 28€ für einen zusätzlichen Fahrer den wir nicht wollten, 37€ für einen Tank der auf Reserve stand und 87€ für die Vollkasko Versicherung. SCHADE!!!
Das letzte Mal lief es viel besser, dieses Mal fühlen wir uns abgezockt.



Dear customer,

Thanks for contacting us. You paid 104 euros for the car (not 107 €), 31,46 € (not 37 €) for fuel (spent by you), 84 € (again not 87 €) to be fully covered with no excess and 28 € to have an additional driver. We cannot understand the car was picked up on May 26th and just a few hours after the contract finished you say you didn’t need the extra driver.

The drivers were Michaela and Franz so if this information is in the system is because you gave it.

About the insurance, this is optional so if you have paid for is because you had chosen it. I am checking the last contract made last summer and you paid as well for insurance so this is not new.

Anyway the prices, term and conditions were accepted when the booking was made and when the contract was signed.
Regards,
J. Alberto Anglada
From:
Submitted:
Web: MalagaCar.com
Rating: (1 out of 5)
I can't rate you until I am refunded my 1,000.00 euro credit card deposit, I have emailed and had no response, this is a large amount and should not be taken only held until the car is returned,

Response by Malagacar.com

Dear Mr. Smith,

The money was refunded yesterday. The car was returned by you on Friday at 17:52 and our administration and accounting department closes at 17.00. This is why the money was refunded yesterday.
Regards,
J. Alberto Anglada
From:
Submitted:
Web: MalagaCar.com
Rating: (2 out of 5)
Pick up at airport was fine, the car was dirty but they cleaned it while we waited. everything went ok until we returned the car, a man checked the fuel gauge and confirmed that it was 6/8 full but after we arrived home we had an e-mail saying that they were deducting 39euros from our deposit because they said that the tank was only 2/8 full, it is a good job that I took a photo of the fuel gauge just before we returned the car. I hope that this issue will be resolved soon, "watch this space" Ref No 151007198

Response by Malagacar.com
Dear Mr. Thomas,

Thanks for your words. Please send me the picture in order to check with the employee who checked the car.

Regards,

J. Alberto Anglada
From:
Submitted:
Web: MalagaCar.com
Rating: (4 out of 5)
Pas de surprise, loueur très sérieux et vous réserve bien le véhicule choisi, propre, peu de kms. Votre facture est identique au montant transmis à l'avance. Après bien des recherches sur différents sites et des discussions sur des forums cela m'a conforté dans ma réservation. Je recommande Malagacar.


No surprise, very serious renter, received selected vehicle, clean, few kms. The bill is identical to the amount transmitted in advance. After much research on various sites and discussions on forums that confirmed my reservation. I recommend Malagacar.
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)
I rented a Corsa for six days in March this year. Everything was as described and the service was efficient. It is such a relief to find a company that you can rely on not to rip you off.
I'll be renting from Malagacar.com again in October.
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)
First time to Malaga, car hire looked like a nightmare, chose Malagacar.com, great decision. Courtesy bus fine, queue at reception but with so many staff on we were in the car in 20 minutes. Charged 20 euros for half a tank of fuel, returned half full which was easy, no extra charges, refunded money fine, great deal, great service from happy and efficient staff. Like to give credit when it's due.
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)
Excellent service and great value. The only company in Malaga that provided a cabriolet (super little Fiat 500C Auto) at an affordable price. Having rented before with you - will certainly do so again.
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)
Hello again to my friends at Malaga Cars, you are without doubt the best company in Spain, when hiring a car. We have had a great deal with you, for the past two winters, and hopefully, we will be back in Spain, at the end of this year for about 8 weeks. See you then.
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)
Thanks for the excellent service. Both pick-up and drop of the car was very well organized. Competitive pricing for a brand new Mini Countryman. No surprises in the credit card billing.
And some bonus points for sending over my sunglasses to Belgium (I forgot my sunglasses in the car...)!!!
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)
Loyal client of Malagacar (3 years).
They are professionals for the reasonable price. All the cars looks new, but nevertheless you must be attentive. Right choice!
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)

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