MalagaCar.com reviews - Page 15

4.6 out of 5.0 based on 2570 reviews.

I had the previously posted problem and they fixed it for me immediately. It was quick and solvable.
 
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)
We had big problems with the transport back to the terminal. We were in a bit of hurry, but the first bus was full, the busdriver informed us that we had to wait for the next one (5 minutes) , that there were 2 drivers.. the next one never came, after waiting for 15 minutes in front of their Office, all of a sudden a employee came up to us to tell us that there was a queu now and we had to go in back of the line.. We were the first ones after the full bus left and had been waiting all this time , there was no line before or indicated and there were like 8 employees running around and no body bothered to inform us. The same busdriver came back after 15 minutes and not another driver. We had to go and walk to the AirPort terminal in the rain with bags and 2 children , over the sort of highway, in order to make our flight! 
From:
Submitted:
Web: MalagaCar.com
Rating: (2 out of 5)
We have used MalagaCar for years and they have been great but today they clearly do not have enough staff on for the number of clients. People are queuing outside two sides of the office with more arriving every minute. There is insufficient space for the number of people queuing and the shuttle vans so it is an accident waiting to happen. In the time it has taken to tupe this the queue has lengthened to half way down the third side of the office
From:
Submitted:
Web: MalagaCar.com
Rating: (1 out of 5)
I would highly recommend for car hire . Waited about 40 minutes in Malaga for mini bus pick up to take us to the office . They had 2 minibuses going back and forth - the guys for them where working really hard . Once in the office , it took 10 minutes to sort the cars out , hassle free , just paid with debit card including their top insurance package and no hidden extras or credit card deposits etc . The car was really nice . Got back to the malaga car office this morning at 3:45 am , dropped car and was picked up straight away by minibus to take us to the airport terminal . Very good experience .
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)
I am an existing customer of Malagacar.com and accidentally made a double booking but then cancelled them both. When I arrived they could have charged me at the rate on the day but they honoured the price on my booking. We'll done malaga car i will be using your service for many years to come.
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)
Everything went very smoothly, the reservation was fine, I'm very satisfied.
 
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)
Have used Malagacar for several years now. Prior to that used several other rentals. Never have a problem with Malagacar. Cars are usually excellent. Have never let us down. Check out and in is fast. Staff are friendly and efficient. Being a regular customer has its benefits.
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)
Amazing experience! We rented four cars for our family vacation; fantastic service, new cars, great prices, fast shuttle service, friendly representatives, best car rental experience we have ever had anywhere in the world
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)
Ask for the shuttle service, or you will end up driving long distances before reaching your destination. Car was not clean. Affordable price, but make use of the shuttle, I recommend it!
From:
Submitted:
Web: MalagaCar.com
Rating: (4 out of 5)
I am hiring for the 10-15th time already. Last car in July was crap and completely damaged and engine did not have any power - I told you when I returned it. Now, I reserved again and put in the notes to get a better car this time - I asked yesterday is the car ok now and yes, yes, ... well when looking to it yesterday it was completely scratched, inside was dirty, but really dirty, when I was on the road in the dark I did not see anything as the front window is so dirty. When I arrived in my garage driving to Estepona I saw the front bumper is lose and will fall off... I did sent immediately a mail this morning, again a contact form this afternoon, now I am calling and calling and no one available. So, in my opinion you give the worst and most damaged cars to people like me reserving full pack because we don't care about damages, but trust me I do - I do not want to be seen with a damaged car at all. Ok, you don't respond, you don't solve it ... if the bumper falls off I will leave it on the road and call the police. Think you lost a customer coming to Malaga 6 times a year. This is really very bad and against all you write on your website. Again, how will you solve this ? Dany De Budt - contract 102174816
From:
Submitted:
Web: MalagaCar.com
Rating: (1 out of 5)

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