MalagaCar.com reviews - Page 15

4.6 out of 5.0 based on 2233 reviews.

Car was fine, easy to return. However when we landed in Malaga, we just about found the representative- hard to spot as she had her head down on her phone. Then when getting the shuttle, there was no order. People pushed in front of us and it meant we had to wait until the third shuttle to get on- my 9 year old getting pushed in the process. Then getting to the office we had an even longer wait to get served. Like I say, the way back was fine. Quick return and on to the shuttle. We are coming back next year, and whilst we may use Malagacar.com again I would hope we wouldn’t have the same problems as this time!

malagacar.com answer:
Dear customer,
 
Thanks for your comment which is welcome as We are improving the service every day. In order to avoid the people pushing in front of other customer, from a few days ago, a member or our staff is at the shuttle bus stop controlling the queue so don’t worry when You come back next year.
 
Regards
 
From:
Submitted:
Web: MalagaCar.com
Rating: (3 out of 5)
Great service every time, 7 booking so far with this company and everything has been 100%. See you again in a few weeks.

malagacar.com answer:

Dear Justin,
 
Thanks for your words which are really welcome.
 
See You soon!!!
 
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)
Very good experience with malagacar.com. Our plane was late and we arrived at 11.45pm, we didn't have to pay extra as we normally would have. One of our cars was making a funny noise when we left the garage, we went back and they changed our car. The return was no problem, quick and efficient. I would rent again in full confidence with them.
 
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)
Been with Malagacar.com from its beginning. Wouldn't consider any other company for overall service and efficiency
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)
Hired two cars this summer and we are very satisfied with the service, staff, price, and cars. First time we used MalagaCar but will hire again here next time for sure.
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)
We have been renting a car from Malagacar for many years. always fine, almost new cars. This time the air conditioning was not working. Calling and with 2 hours the car was exchanged at our flat for a beautiful volkswagen golf. Thanks for the quick service

 
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)
We come to Malaga very regularly and are never disappointed. Very serious agency
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)
It is time to write some frank words about malagacar.com. For several years, we have regularly rented exclusively through malagacar. Sometimes it feels like we wait too long for the shuttle. But then the processing is almost always very fast, sometimes fully digital, sometimes paper again... The cars are ok, in the last few years they have become better and better and newer. The return is almost always super uncomplicated and fast. Several times we have received a car with less than 1,000 km, i.e. new! And we have also been VERY positively surprised with upgrades! Many thanks for that! We remain loyal to malagacar.com! SUPER !!!
 
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)
The most professional and attentive car hire company on the Costa del Sol. The best experience, everything is friendly and easy when renting a car. A great fleet of vehicles but a better fleet of staff‼️, they are unbeatable. Thank you very much for the great experience.
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)
I visit Malaga regularly and I have been using this company for my car hire for many years. Having tried other companies, I find them fast, efficient and there are no surprise charges, you pay what they quote you. The team is friendly with one, Frank, who always remembers me, which is special. Highly recomended.
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)

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