MalagaCar.com reviews - Page 16

I am writing to let you know that I picked up the Renault Clio on Saturday. To be honest, I did not expect the car to be so dirty; although I mentioned this to the employee, he paid no attention to it at all. I just hope you look into this matter. Thank you.

We have rented a car here for the fifth time now, but unfortunately the service seems to be getting worse every time. This time, we were given a car that still had several items and rubbish left behind by previous customers. One of the tyres was flat, the car was dirty, and even the fuel level had not been checked. Whenever you report an issue, the only response you get is: “That shouldn’t have happened.” But what am I supposed to do with that answer, MalagaCar? An apology means very little if nothing actually improves. Very disappointing. After renting from you five times, we expected the service to get better, not worse. Unfortunately, it seems to be going downhill with every rental

Apologies for not writing earlier on my first experience renting with you. I have used other car hire companies in Malaga airport. On the 28th June this year I hired a car with you for 12 days. Never have I experienced such easiness in hiring a car. From booking, airport pickup, arrival at office to driving out within 30 minutes. I would thoroughly recommend anyone to use them. Thank you. 

Everything was very easy and transparent. The booking was made online. We were picked up at the airport just minutes after arriving at the designated meeting point. Upon arrival at Malagacar, we simply entered our details on a screen using the booking number and received the car keys; the whole process was quick. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

The service was fast and excellent. A very good response to even the slightest question or problem.

This was my fourth time this year and 47 days for this session. The car was not cleaned and the service was overdue. I tried for days to contact you but your answer was poor and not about the topic. If you really care - please get in touch with my. I’m a loyal customer and really like you but you need to step up and answer the customers. Best regards/ Fredrik

Very professional and highly efficient. The cars are of good quality. We have consistently rented from Malagacar since 2017.

We picked up a car, late in the evening. I didn’t check the fuel. We drove to Marbella and the tank was on empty. I returned it with full tank because I didn’t want be bothered and explain. But I know the tank was not full. So feel like we are 30-50 euro worse off.

Everything was great.

The car we hired was bad : no acceleration and lots of noise, lucky we only needed for driving to the beaches and not for the mountains, what Was not possible , I Hope next Rental, Christmas Holiday , Will be much better as a long time client , thank you