MalagaCar.com reviews - Page 151

Great new car, fast service, all the best, fast shuttle service to the airport.
Always Malagacar!

I can never understand why anyone would use another company. I have used them for years. They always look after you. Slick service...I have recommended them many, many times. I wouldn't use another company. If there is an issue...sometimes when I tell people to Google them....they are about the 5th or 6th down the listings due to others using Malaga car hire as key words...but look for the Orange badge....it's the sign of quality. Keep up the great work, Shane

Absolutely amazing!!!! I never thought I could meet such a professional approach. Everything was a matter of about 2 minutes, the rented car was in perfect condition, returning fast and professional. No hidden baits or fees. I'm glad I spent time looking for information about a good car rental - it paid off. I look forward to the next visit to Andalusia.

Amazing service!!! Honestly the smoothest transactions I loved my mini convertible and zero hassle when I came in with some dented panels because I got the full pack insurance—get the full pack insurance, it’s totally worth it. And thank you so much for not making me feel so bad about it!!!!!

Fantastic car hire company, have stuck with them for 15 years. Even helped me out when I forgot my licence one year and got a copy of it from DVLA so I could take the car! Wouldn't go anywhere else. Best prices, best service.

We have been renting from you for 5/6 years at least 3 times per year. We feel that the service has gone down and after a recent incident which I have emailed you we are very disappointed. We are hiring for 5 weeks on the full package. The service we received on arrival to pick up the car late in the evening was disgusting. As I have said I have sent a private email but a warning to others the full package does not get you fast track treatment as the company claim! Very disappointed.

Dear Sir or Madam, I have been a satisfied customer for over 10 years and rent from you several times a year. Everything works out great. Your staff is friendly and competent. For 2 years now I have been retired and often stay in my house in Marbella (see master data). Since I don't have a vehicle at the house, I like to rent from you in the future. The time frames are between 3 and 5-6 weeks. I could imagine that a special discount is possible that is automatically deducted from the invoice (I know it's possible - other customers). Please email me the new conditions and register the discount. I will probably rent again from June 26th, 2019. My sons Ronadl, Holgen and Markus are also loyal Malagacar customers. With kind regards Horst-Günter Flick
 

We have been traveling to Spain for many years & always book with Malaga Car. From booking on line to Airport collection, to collecting the Car & returning everything is smooth, efficient, quick & friendly. Nothing hidden, nothing to worry about. Book & have peace of mind.

Been with this company many times with no problems. On this occasion I picked the car up at 0200 in the morning and started driving to Nerja, I was tired and just wanted to get to my villa. Within 10k on the motorway my empty fuel light came on, the car had been given to me empty. I left the motorway and eventually found a petrol station not a good start to the visit. I spoke to Malaga car and they rejected any responsibility. Be careful and check your petrol before you start or go to a company who has greater respect for customer care

Reply by Malagacar.com
Dear customer,
The car was rented to you with 2/8 of fuel so this is with 12 liters of fuel. So you could drive about 170 kms. Malaga – Nerja is 78 kms. Since a few months ago We don’t charge for fuel so this is why the car was rented with 2/8. This fuel policy change has been requested by most of our customers and very well received.BASIC RATE INCLUDES
Fuel policy same-same. 
Partial Damage Cover and theft with excess (CDW) and occupants insurance.
Roadside Assistance with charge.
Free cancellations & amendments.
Mileage included: 150 km/day. The excess daily mileage will be charged at 0.40 €/km.
VAT included.
The vehicle will be returned with the same fuel level as it was rented. If it is not returned with the same fuel level, the amount corresponding to the missing fuel will be charged. We do not charge Refueling service.
 
Regards
J. Alberto Anglada