MalagaCar.com reviews - Page 2

I am hiring for the 10-15th time already. Last car in July was crap and completely damaged and engine did not have any power - I told you when I returned it. Now, I reserved again and put in the notes to get a better car this time - I asked yesterday is the car ok now and yes, yes, ... well when looking to it yesterday it was completely scratched, inside was dirty, but really dirty, when I was on the road in the dark I did not see anything as the front window is so dirty. When I arrived in my garage driving to Estepona I saw the front bumper is lose and will fall off... I did sent immediately a mail this morning, again a contact form this afternoon, now I am calling and calling and no one available. So, in my opinion you give the worst and most damaged cars to people like me reserving full pack because we don't care about damages, but trust me I do - I do not want to be seen with a damaged car at all. Ok, you don't respond, you don't solve it ... if the bumper falls off I will leave it on the road and call the police. Think you lost a customer coming to Malaga 6 times a year. This is really very bad and against all you write on your website. Again, how will you solve this ? Dany De Budt - contract 102174816

I have used Malagacar for a number of years, on the whole a good experience, but please beware of one major thing that they do NOT get right…. Pick up from airport is a nightmare & generally always has been…. Generally lots of customers waiting for minibus transfer & it is chaos…, No system, no proper queue, it’s a free for all & if you miss out on a seat on the bus it’s a lottery whether you get on the next time when it returns 15 mins later. Last night (16/8/23) waited 40 mins to get to the office to then have to queue again to sort out the paperwork. This is not isolated incident for me, has happened a few times before & very much doubt I will use them again. Be prepared for a VERY LONG wait in the heat for your ‘Not so swift’ transfer from airport to their offices!!

10/10!! I have used this care rental company for years, and never had a problem. Competitive rates if booking via their website, and very swift ad efficient pick and and drop off service at the airport. Friendly staff (bilingual) and they do not give you the hard sell upon arrival. Large choice of clean well looked after cars and all the extras too.Gracias Malagacar for the hassle free rental service you provide. Until next time!

It is the best car rental company on Costa del Sol. Very friendly Staff and easy acsess to the car rental. I allways use them.

I initially took the reviews of Malagacar with a pinch of salt, when going on Holiday you always have concerns , i took the full package out regarding insurance cover, and for peace of mind i would recommend other people do the same, for the extra it just isn't worth taking the risk, once we found the rep at the airport it was just a matter of waiting, which isn't an issue. Then once we got to the hire company it was so simple i had to keep asking myself if that was it! it was so easy ,gave them the credit card and showed them my driving licence and that was it, got shown the car , and again job done and we were of to start our holiday, returning the car was unbelievably simple , was shown where to park the car, millage taken, make sure you return the car like for like reference petrol. I had a Toyota C-HR hybrid automatic just to allow me to concentrate on the road more, and the car made the holiday so much more stress free when we used it, i will definitely be using Malagacar again,thank you Malagacar for every thing you did to make it a pleasurable experience and all your staff are wonderful!

Unbeatable value for money.
Everything is well organized and explained, from the airport exit where the shuttle is waiting for you to take you to pick up your car which is washed every time.
To do again.

I definitely recommend this company. We rented a car in June 2023, they picked us up from the airport and took us to the place where you get the car, we got the car quickly, the car was in excellent condition, it didn't cause any trouble during the entire rental period, even though we used it every day and for long distances. We returned it quickly and easily, the main thing is that the fuel level corresponds to the level with which you received the car. When returning the car, no one looked for new scratches or other malfunctions. No deposits. Good car rental company.

The takeover of the car was trouble-free. The car was almost new and in top condition. The return was very simple and quick. The waiting times for the transfers were a bit longer than expected, but on time.
With this experience, we would rent from malagacar again at any time. Thank you!

We rented a baby chair, and it was a disaster. They gave us an Isofix seat, which was broken, the baby fell forwards, and they did not know how to anchor it in the seat. We had to go back to the airport to change the chair, and no one there knew anything, nor did they place it in the seat. They are not approved, in addition to being dirty as hell. The car they gave us stalled all the time, we had to accelerate it to the fullest. Bad experience, I will not rent with Malagacar agai

We prefer Malagacar to others we have used over the last 8 years but….please get a system of numbered tickets for the queue…please!!!