MalagaCar.com reviews - Page 2

4.6 out of 5.0 based on 2233 reviews.

Great service from Bilal.
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)
As a first time user of this company, can't say I was totally impressed with the vehicle allocated to me. Lots of damage, worst of all serious tyre damage. I don't know if I was allocated this vehicle because I paid for the complete package with full insurance. I would use again but if not happy with the next vehicle, I will complain.
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)
Absolutely hands down the best car hire we've used. Very efficient, didn't have to wait for a mini bus and although its not on the grounds of the airport its only 2mins in the bus. We have 2 children and the car seats were perfect and our buggy didn't fit in the boot so we upgraded without any issues. Recommend the full package as you pay on arrival, no deposit and no stringent checks when you drop the car off. We have prev taken out seperate insurance but it wasn't needed with the full package. Their were 3 hire cars within our family and everyone rated this service amazing. The staff were excellent and friendly too. Thank you x
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)
+ fair prices + well working shuttle transfer service between rental station and airport + received an upgrade + car was pretty new + uncomplicated car return - car wasnt very clean (outside & inside) - service overdue - cheap tyres led to unpleasant driving situations We have booked a LA Class Car (Golf) for six days in early June 22 and received a Mercedes-Benz A200 AMG Line which is an upgrade to LD. I dont want to be unthankful, but there are a few things which I like to make aware of. The car was pretty new and only had around 5500 km, but the "Service A" (Inspection & Oil change) was already overdue by around 2000 km. The car could have been cleaned better on the outside and inside as well. Additionally, the car had very cheap no-name tyres without any grip on the front-axle which led to understeering in curves so ESP had to regulate and when accelerating on the "Autovia" they were spinning-through which forced the traction control to throttle the engine. I didnt measure the braking distance but in a dangerous braking-situation it may have ended very uncomfortable, too. I would recommend, to atleast put the good Continental tyres from the rear to the front on a front-wheel-drive car or to just buy adequate tyres in the first place. All in all, I was satisfied with the service and it was a good decision to choose Malagacar.com
From:
Submitted:
Web: MalagaCar.com
Rating: (4 out of 5)
Just wanted to say thank you for the excellent service I received last week when I needed help to change my car. All of the team were fantastic - from the guys who came to see if they could help to the lovely colleague on the telephone. Thank you
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)
Je suis allé chez Malagacar suite aux commentaires positifs mais une semaine après la location on nous a prélevé 50€. Et nous ne savons toujours pas pourquoi ! Donc très déçu !!!

malagacar.com répond :

Cher Éric,

Nous ne trouvons pas de réservation/contrat sous l'adresse e-mail ed9292@hotmail.fr ou le nom d'Éric Delesalle, veuillez donc me communiquer le numéro du bon ou tout autre détail.

Salutations
From:
Submitted:
Web: MalagaCar.com
Rating: (3 out of 5)
Wonderful and easy rental experience.Will definitely use again. No hidden cost,easy to find our rep at the airport upon arrival, and just as easy to return the car. Shuttle bus was prompt getting us to and from the airport.
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)
Really impressed with this company. Regular transfers over the short distance from the airport, very clean and tidy buildings, great cars at great prices, but above all, very happy, knowledgeable and helpful staff. Well done to all of you.
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)
Great service and very friendly and helpful. My family always rents at malagacar and its always good! Special thanks to Bilal!
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)
The directions to the shuttle bus are good, the handling of the transport and the rental took way too long due to the large crowd. The communication with malagacar.com is lousy. The contract was supposed to be sent to me by email. To date, I have not received a contract, even after two written requests. When we asked again before returning the vehicle where the vehicle had to be returned, we were told: "Where the shuttle bus picked us up at the airport". When I doubted this and wrote another email, we received the same answer and a description of where the shuttle bus stops. Of course, this was completely wrong and cost us time and nerves. If everything can be handled in a standard way, the car rental company might not be bad, but when a mistake happens, they are not able to communicate properly.
From:
Submitted:
Web: MalagaCar.com
Rating: (2 out of 5)

Address: Av. del Comandante García Morato, 34, 29004 Málaga.
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