MalagaCar.com reviews - Page 20

I am very disappointed. Long waiting time for shuttle, booked automatic car but received a manual one. No alternative offered. Booked GPS but did not receive it. On the contract an additional driver is mentioned whom I do not know.

malagacar.com answer:

Dear Gabriela,
 
Thanks for contacting us. I can see your flight landed at 15:18 and at 15:54 You were met by my colleague at the airport. At 16:20 the contract was signed so We think there was not waiting time or at least a long waiting time.
 
About the car, you have been given the car requested by You and that was a manual one(group CE is manual and group CF is automatic). In case You like to have an automatic one I can give you a quote and You can come to the office in order to change it.
 
About the GPS, you are right this was requested in advance so I will check why it was not given. Please let me know an address where You are and We will bring You one.
 
Regards
 

Would recommend, good price modern cars. And even though not in the airport building very quickly transfer, very pleased with the service.

malagacar answer:

Dear Stephen,
 
Thanks for your comment which is welcome. We are working so hard in order to do the best for all our customers, so the customer service is really important for us.
 

We are very satisfied with the service of Malagacar. 1st car was broken down on the way to the hotel but top solved, car picked up with tow truck and we neatly with the taxi, fantastic.
 
Comment from Malagacar.com:
 
Good afternoon Henk,
 
Thanks for your reaction. As you say, the car can be broken because it is a machine and it can have a malfunction which we have no control over, but the most important thing is that we were able to offer you a quick and effective solution.
Kind regards
 

Very good experience with malagacar.com. Fast and reliable service. Thank you to all the team
Reply from Malagacar.com
Dear Dubois,
Thank you for your comment. We are delighted to hear that you were satisfied with the service we provided. We take our work very seriously and always try to minimise waiting times, as was the case.
Best regards
 

Rented a car in 20 minutes, no complicated paperwork, no deposit with Full insurance - No credit card needed. Car like new. Returning the car if everything is in order takes less than 2 minutes :-) DEFINITELY RECOMMEND TO PAY EXTRA AND RENT A CAR IN MALAGACAR! ;-)
Answer from malagacar.com:
Good afternoon Nicole,
Thank you very much for your comment. As you say, we always strive to provide the best customer service and always try to avoid waiting times.
We are glad you enjoyed our car rental service.
Regards
 

For years we have been renting cars from Malagacar.com to our complete satisfaction. Good new cars and not difficult to return. Only a pity that the rates have gone up by almost 100%. But that is with all car hire companies.
Reply from malagacar.com:
Dear John,
Thank you for your e-mail. We are very happy that you enjoyed our car rental services in Malaga again. Regarding the price, it is true that this year the prices are more expensive, but not only with the car rental but with everything in general, because for us it has also been a difficult year and we buy the cars at very high prices.
Greetings
 

Another 5 star service from Malagacar!! They are most definitely our go-to car hire service provider in Malaga. Prices are very competitive and fair. No hard selling upon arrival. Easy transfer and fast service all round.Conveniently positioned within a few minutes drive of the airport- and easy to find . Muchas gracias Malagacar.. you're simply the best!!

malagacar.com answer:

Dear Maya,

Thanks for your words and thanks for trusting us. As always, the customer service is vital for us and we will always do the best for you.
 
Regards
 

 Always perfect service and a great car. Have been renting here for several years, so top!

All our family use malagacar. They are the wonderful

I have been renting vehicles with MalagaCar for many years! Always first class service and good vehicles.