MalagaCar.com reviews - Page 20

3rd year of renting. Excellent quick service and efficient transfers. Go for full price then no insurance issues

Answer:
Dear John,
 
Thank you so much for your great review and for choosing us for the third year in a row! We’re very happy to hear that you appreciate our quick and efficient service, as well as the smooth transfer process.
 
Your advice about going for the full package is spot on — it really gives peace of mind. We look forward to welcoming you again on your next trip!
 
Regards,

 

Before Malagacar I rented in the terminal and got scammed 3 times, my card was debited with expenses scam with the complementary insurance. Since 5 years I rent in Malagacar. Super, no waiting, the sympathetic personnel is excellent, I recommend them, no problem.
 

My family and I have been hiring a car many times a year for 15 yrs with Malaga Car, I was very disappointed to see you added a new 35 Euro snr driver surcharge when i Tried to book today. Fortunately I was able to get a booking without this surcharge and the hire rate was also cheaper,

Answer:
Dear Liam,
 
Thank you so much for your loyalty and for taking the time to leave your feedback. We truly appreciate having you and your family as long-time customers over the past 15 years.
 
We’re sorry to hear about the confusion regarding the 35€ senior driver surcharge. This is not a standard policy of ours, and we would like to investigate this further to clarify the situation. Could you please provide us with a screenshot or more details about where you saw this charge applied? We would be happy to review it and make sure everything is correct.
 
Thank you again for your trust, and we look forward to welcoming you back soon!
 

I have used Malagacar several times and always had a really good experience. The last time we hired a car from them, we got a brand new Volvo, which was obviously clean. The previous time we hired, 2 weeks before, we had a corolla which was equally clean. The collection process literally took 2 mins with the details pre-registered.and the friendly assistant, Patricia, was very professional and helpful. The car return was equally expedient. The rental a couple of weeks earlier coincided with the national power cut, which meant we were unable to refuel because the fuel pumps at the petrol stations were out. When we got back to the car hire depot, they immediately waived the excess refueling charge, which was welcomed at the end of our stressful drive. I have several more hires booked with Malagacar for this year, and I would recommend them to my family and friends.

Malagacar is a fantastic company. Wonderful staff. I have recommended them to several people and they are very happy with the rentals. And they keep on renting. With malagacar.. me also...... greetings to the whole team...

Pleasantly uncomplicated, especially the return. No problem that no petrol station was open at night.

Been renting with MALAGACAR for more than 10 years. NEVER had ANY issues of ANY kind

Thank you for your help, correct handover, pick up from the airport, return to the airport! Next time we will rent a car here

Köszönöm a segítségüket, korrekt átadás átvétel, reptérről hoznak-visznek! Legközelebb is itt bérlünk autót

I have hired from you for many years quite satisfactorily but on this occasion have had a car with an awful rattle somewhere in the back & disgusting stained seats . If this is the standard you now offer I will have to go elsewhere

Very good experience, at last a rental company where when you bring the vehicle back you're not afraid of being ripped off, have I taken all the photos correctly, have I not forgotten a scratch, in short with Malagacar all this stress is forgotten, what happiness. ... top organisation, top staff despite the language barrier, in short you'll understand I'm 1000% satisfied. Thank you to all the team