MalagaCar.com reviews - Page 24

Low-end vehicle neither GPS nor reversing camera. At our request, we were provided with a removable GPS that cannot be connected to the vehicle screen! Without staff assistance. This device has a tiny screen and was charged €30 to us even though we couldn't use it! Refusal of refund on return of the car! Staff response: "send an email" No response for 3 weeks... It's not serious. The rest was ok

I am yet to use MalagaCar.com but I had an amazing experience with one of their employees at the pick up point at Malaga Airport - So s a result I've booked a car with them for my next 2 week trip and a further week in Oct. Anyway while I was waiting at Malaga Airport for my usual shuttle for my rental I asked MalagaCar.com employee if I was in the correct spot - he replied yes and to ring them to make sure they come for you- He further checked back with me 5 minutes later to check was I being collected- and this guy was busy. It was 23/6/23 at 5.30pm- This was some service and I was with a rival. He put them to shame. My experience with my rental was brutal in comparison - And by this act of kindness and wonderful customer service experience I am now a MalagaCar.com customer - Account set up - 2 booking already -I go at least 5 times a year- WELL DONE - SUPER SERVICE - Looking forward to the real deal ..

Excellent service yet again. We’ve been using Malagarcar for over 20 years. Cars are superb and service second to none.

Car rented for 10 days. No problems, no hidden fees. Car almost new. I rate very well, 100%.

Professional company, perfect welcome and unbeatable prices! I rented a car for 2 weeks with the "Full pack" package and was very satisfied with it! After a week, a warning light was permanently on, and within 15 minutes I was offered a replacement car!

The easiest car hire experience I’ve ever had, from booking the car online initially, the meet at the airport was great and the actual collection of the car was unbelievably easy and the return was exactly the same, would definitely use this company again in the future.

I have just returned home after a three week holiday with one of Malagacar.com’s cars, I can honestly say that after many years visiting Spain and using various rental companies from Malaga airport this one is by far the best. The car we had was almost new, we decided to opt for the full insurance package for peace of mind and even after adding the extra cost to the rental it was still a lot cheaper than any we have used before.
We pre-booked the car online and after arriving at the airport we were picked up in their minibus for the very short drive to their premises, upon arrival the whole procedure was very quick, we were in the car within minutes, all of the staff are very polite and chatty!
Dropping the car off was much the same, we chose the full to full fuel policy and after checking that we had re-fuelled we were shown to the minibus for our return to the airport, I didn’t even see anyone checking the condition of the car.
We have had some bad experiences with certain rental companies at the airport, but just wish we had know about these guys years ago. I do know that I will be using them in the future and look forward to our next holiday without the headache of wondering if we will be ripped off. Definitely a five star company!!!

Used this company 5 times a years for several years, always good service, cars pretty good and fair price. I would highly recommend compared with other car hire in this area

We have used Malagacar for many years, 3and 4 times a year, as do my son and daughter, never a problem, we always recommend to friend

I had been using Goldcar for 10 years, I knew they were ruthless and had seen the insurance hard sell at the counter to countless people but I knew the routine. They hiked credit card cover from £2.5k to £7.5k if you refused their extortionate insurance effectively enforcing it to everyone but the VERY creditworthy. Then they refused to issue credits to travellers who had to cancel because of Lockdown 2. That was it for me. I switched to MalagaCar in 2020 and have used them on at least a dozen occasions since that time. Being offsite from the airport isn't the issue you think it's going to be with efficient minibus runs that take only a few minutes. They've never try any of the cheap grifts as Goldcar and other do, such as Full/Empty fuel policy where you're charged a huge sum for a full tank and on a car that will go 400 miles with it and have to bring it back empty on a 3 day hire. Staff are more often than not friendly and helpful and far better with English than I am at Spanish and tolerate my attempts to practise. Thouroughly recommended.