MalagaCar.com reviews - Page 34

4.6 out of 5.0 based on 2185 reviews.

Fantastic car hire company, have stuck with them for 15 years. Even helped me out when I forgot my licence one year and got a copy of it from DVLA so I could take the car! Wouldn't go anywhere else. Best prices, best service.
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)
Sehr geehrte Damen und Herren, ich bin seit über 10 Jahren zufriedener Kunde und miete jährlich mehrere Male bei Ihnen. Alles klappt bestens. Ihr Personal ist freundlich und kompetent. Seit 2 Jahren bin ich Rentner und halte mich sehr oft in meinem Haus in Marbella (siehe Stammdaten) auf. Da ich im Haus kein Fahrzeug stehen habe, miete ich gerne bei Ihnen auf in Zukunft. Die Zeitabläufe sind zwischen 3 und 5-6 Wochen. Ich könnte mir vorstellen, das ein Sonderrabatt möglich ist, der automatisch auf der Rechnung abgezogen wird ( ich weiss, es geht - andere Kunden ). Bitte mailen Sie mir die neuen Konditionen zu und hinterlegen Sie den Rabatt. Voraussichtlich miete ich schon ab dem 26.6.2019 wieder. Auch meine Söhne, Ronadl, Holgen und Markus sind treue Malagacar - Kunden. Mit freundlichem Gruß Horst-Günter Flick
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)
We have been traveling to Spain for many years & always book with Malaga Car. From booking on line to Airport collection, to collecting the Car & returning everything is smooth, efficient, quick & friendly. Nothing hidden, nothing to worry about. Book & have peace of mind.
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)
Been with this company many times with no problems. On this occasion I picked the car up at 0200 in the morning and started driving to Nerja, I was tired and just wanted to get to my villa. Within 10k on the motorway my empty fuel light came on, the car had been given to me empty. I left the motorway and eventually found a petrol station not a good start to the visit. I spoke to Malaga car and they rejected any responsibility. Be careful and check your petrol before you start or go to a company who has greater respect for customer care

Reply by Malagacar.com
Dear customer,
The car was rented to you with 2/8 of fuel so this is with 12 liters of fuel. So you could drive about 170 kms. Malaga – Nerja is 78 kms. Since a few months ago We don’t charge for fuel so this is why the car was rented with 2/8. This fuel policy change has been requested by most of our customers and very well received.BASIC RATE INCLUDES
Fuel policy same-same. 
Partial Damage Cover and theft with excess (CDW) and occupants insurance.
Roadside Assistance with charge.
Free cancellations & amendments.
Mileage included: 150 km/day. The excess daily mileage will be charged at 0.40 €/km.
VAT included.
The vehicle will be returned with the same fuel level as it was rented. If it is not returned with the same fuel level, the amount corresponding to the missing fuel will be charged. We do not charge Refueling service.
 
Regards
J. Alberto Anglada
 
From:
Submitted:
Web: MalagaCar.com
Rating: (2 out of 5)
Top Service mit schneller Abfertigung. Sauberes gepflegtes Fahrzeug zu einem unschlagbaren Preis. Rückgabe schnell und problemlos. Insgesamt sehr empfehlenswert!
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)
I can recommand everyone to hire a car at this firm. Most of the time we got an upgrade. The last time, we got an (group C) Renault Clio 0.9 litre. This car is not realy great if you have to drive into the hills. Underpowered, it's power arrives with it's turbo too late to drive easy . So beware if this car... So 1 group higher is my advice.

Reply by Malagacar
Dear customer, Thanks for your review. You were give a free upgrade car on May 23rd. you booked a group C and you were given an upgrade to group CE which is a small car with a minimum of 90 HP.

Regards
Alberto Anglada

 
J. Alberto Anglada
 
From:
Submitted:
Web: MalagaCar.com
Rating: (4 out of 5)
Mieten nun schon seit mehreren Jahren im Winter ein Auto (Langzeitmieten) Bisher waren wir immer sehr zufrieden. Doch in diesem Jahr für Winter 2019/2020 hat sich vieles geändert. Auf mehrmaligem Versuchen eine Antwort auf meine Anfrage zu erhalten.,versuchte ich es telefonisch,auch das scheitertet ,das Versprechen mir den üblichen Rabatt per what's App zu senden blieb aus . Beim nächsten Versuch hieß sie haben schon Rabatt erhalten (normal Preise waren gleich) Komme mir richtig verschaukelt vor. Leider

Antwort von Malagacar.com
Sehr geehrte Kundin, der Grund, warum Ihnen Ihr Rabatt nicht gewährt wurde, ist, dass Sie mit einer falschen ID angemeldet waren. Ich habe Ihnen gerade den Buchungsbeleg mit dem Rabatt geschickt. Für zukünftige Buchungen müssen Sie mit einer Benutzernummer angemeldet sein.

Mit freundlichen Grüssen,
Alberto Anglada
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)
It was my first time hiring a car from Malagacar. The car was excellent, very quick service, easy paperwork. Returning of the car took no more than 5 minutes! Highly recommend!
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)
Again an excellent service ( 12 + years usage ), easy paperwork process, no queue, Car brilliant ( 1km on the clock ). Easy return and airport transfer. Never look anywhere else.
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)
What great service. I had entered an incorrect flight number and the flight was delayed for three hours and we arrived at 10.30pm but the representative was still there waiting on arrival (remember its in the hall not outside and the rep wears an orange overall) Following a short walk to the transfer bus we were at the Malaga Office in minutes - no queues!. We were dealt with quickly and courteously and our car was superb in every respect. Importantly there was no pressure to buy upgrades and no queues. On return we filled up in Fuengirola as there was no pressure to have the car full to the brim i.e. no extra charges that are often levied by other companies. Also there was no long wait and we simply got out of the car and queued for the minibus (the car was inspected but not scrutinised with a fine tooth comb) Transfer to arrivals only took ten minutes. I would never use any other car hire company when flying into Malaga Airport. If you want a stressless car hire experience then you use Malagacars.com. Thank you to the Malagacars.com 'team' - you enhanced out lovey holiday. Doug, Shirley, Mike and Marian
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)

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