MalagaCar.com reviews - Page 36

Hello Alberto, I have sent 3 emails and I have left 13 phone calls including leaving a message with your staff member to call me back and yet still no response! We have also left a message on your so called 'Ticketed' website... Plate number: 7695NCR Brand: RENAULT Model: CLIO EVOLUTION EcoG 100 C Colour: azul rayo Chassis: VF1RJA00X74740358 Please get back to me!

Rented here for years but something seems to have hapened lately. The queue for the bus at the airport is long and very badly organised. Waiting time often long. Long queue also at the office. And most astonishing: Only half of the check in counters are active. Victim of their own succes?

Dear Customer Service! I have booked a car in the same category many times from your company in the last two years and every time it was a good experience except the last time in September, when i got a very weak engine, poor performance, high consuption car. I will be in Malaga next in December and i have alredy booked a car from your company so I hope it is going to be a great experiance again. Sincerely, Dr. Soós Ágnes

Very happy!

Excellent car rental service! The pick-up and drop-off were very quick and smooth. The cars are new, clean, and of great quality. I came from Slovakia and I really appreciated the professional and friendly service. Thank you very much — full 5 stars!

Great & efficient service, as usual. Friendly staff & transparent pricing, no hidden extras. Will continue to use them as my goto Car rental at Malaga Airport.

Malagacar impressed us across the board. The rental car handover was very easy and friendly. No attempts to push upgrades. Extremely straightforward and very quick response after a car breakdown. A replacement car, of an even higher class, was brought to the location within 24 hours. No hassle, no bureaucracy. Thanks again. We look forward to our next rental car from Malagacar.

Reply from Malagacar
Dear Mr. Dummermuth,
Thank you for your excellent review! We are very pleased to hear that you were satisfied with our service, the uncomplicated process, and the quick assistance in the event of a breakdown.
We wish you all the best and look forward to welcoming you back to MalagaCar soon!
Best regards,
Customer Service

First time I've used MalagaCar and the experience was very good and as described on the web site, in the passed I've used Gold Car, never again rip off extra insurance. We must of arrived at peak time as we had to wait about 30 minutes for the transport, not a big issue, once at the office 5 minutes and we were away, one slight problem with the car, the push start did not work and at the worst possible time on the way to the airport, telephone support was great, but after a number further attempts pushing all the buttons, it started, not risking stopping at gas station returned directly to MalagaCar. After reporting the problem, and not having returned the car with a full tank, the charge was 28 euros for half a tank. Thanks MalagaCar for all your support and a great car hire experience. I've since booked two new dates in 2026. Kind Regards John

Reply from Malagacar
Dear John,
Thank you very much for your detailed and kind feedback! We’re delighted to know that your first experience with us was a positive one and that you’ve already booked again for 2026 — that means a lot to us.
We appreciate your understanding about the shuttle waiting time and are glad our team could assist you promptly with the start issue. We’ll make sure to check that vehicle thoroughly to avoid any future inconvenience.
We look forward to welcoming you again soon!
Regards 
Customer service department
 

I highly recommend

Quick and efficient! Quick pickup, quick return of the car. No problems. I recommend.