MalagaCar.com reviews - Page 36

Everything about the car rental experience was lovely. The process was smooth from start to finish, the car was clean and in great condition, and the staff were friendly and helpful. It made the whole trip much easier and more enjoyable. I would definitely use this service again and highly recommend it.

I just have good things to say about MalagaCar and the people working there. Very responsive and trustworthy. I am coming back time and time again. A worrifree experience - and that means the world to me

Good service, transfer to and from the airport was quick and smooth. The all-in service is perfect. You pay a fixed amount and there are no hidden costs!

I chose MalagaCar.com based on its excellent online ratings and reviews from other users, and I have no regrets. The shuttle bus picked us up at the airport and took us to their garage, where everything was handled very efficiently — it took no more than 10 minutes to complete the formalities and receive the car keys. I had accidentally booked a manual car, but the staff were very helpful and upgraded me to an automatic at no extra cost. The car itself was good. Because of my booking mistake, the automatic car I received may not have been fully prepared, but it still worked perfectly fine and caused no issues during the trip. I returned the car early in the morning (around 3:00 am), and there was staff available. The drop-off process again took no more than 10 minutes, and a minivan quickly brought us back to the airport. I would definitely recommend MalagaCar.com to my friends and to anyone flying to Malaga. I will certainly use their services again if I return to Spain, especially Malaga. Top-class service — keep it up. It takes a lot to reach and maintain such a high standard. Good luck, and thank you to your staff. With love from Latvia.

Initially, there were no problems. I picked up the car in 3 minutes, and I wasn't forced to take out insurance. However, I had very little gas in my tank. I went to see an employee who told me it wasn't a problem, I just needed to top it up on my return. I took a picture of the fuel level just in case. On my return, I showed the photo and my current fuel level to the employee who took the car: she told me it was perfect. But that evening, I received the bill: €41 for fuel. It clearly stated that this wasn't their policy. I received no response... but the money was taken from my account.

It was a fantastic service, everything was perfect. I'll definitely use it again when I go to Malaga.

Very professional service. Convenient price and easy pick up / drop off the car. The car was almost new, equiped with everything as per expectations. I recommend their services! Thank you Best regards.

Very disappointing, from a long-time and loyal customer. I am still waiting for your answer following our serious legal complaint. If I do not hear back promptly as per my letter, I will without any further notice, escalate this matter, complete with all associated correspondence & records to the Junta, and each of the consumer institutions outlined in my complaint letter. I hope to assume that it is an error made in good faith, and that you will rectify it immediately. Please contact me urgently to confirm prompt resolution of this matter, using the contact details within my account.

Have used you for the last 7/8 years, maybe longer. Always been helpful and straight.

cars are ok - but service needs improvement, if you arrive late there is nobody at the airport making sure its fair first come on the mini bus therefore some people push in - this is especially frustrating since they charge you an out of hours extra charge for the privilege