MalagaCar.com reviews - Page 4

 I have been with Malagacar for more than 15 years and I have not had a single problem, the people are very helpful, very friendly, always listening to the customer. You don't have to change anything, for me the best in Malaga.

I have used Malagacar for almost 8 years, and it has been a pleasure. Quality, reliable and no fuzz. But something has changed in the 2 years that COVID-19 has kept me from travelling to Spain: The prices for the cars are much higher (than they use to be). Also outside high season the prices seem to have been much higher than 2 years ago. What has happened? What is the reason for that? @Malagacar.com NB. Despite the price increases, Malagacar is still my preferred car rental company. But I would still like to know the reason for the higher prices.

We think the best! Since many years we rent a car in Malaga

This was my first time booking with Malagacar.com and what can I say? It won't be the last time. From the pick-up at the airport to the friendly staff, uncomplicated delivery and pick-up, everything was perfect. I will definitely come back. Bernd
 

Always good experience with this company, full-pack insurance on it and never any hassle.

We always use Malagacar for their good service and also this year we got an upgrade car Renault Megane. A fine car no problems and enjoyed driving through Andalusia See you next year Adios Onno

Best car hire I've used in Malaga, will be using again next time, Fast lane collection for Full Package didn't really exist but only took 20 minutes to get the car, the car was almost new and spotless, not a mark on it, took the Full Package, which meant zero hassle collecting and also when I returned it, they just made sure Fuel was Like for Like and off I went to the airport on the bus, great service.

Good service from the staff. I've only had good experience with this company, the delivery service from the airport is top notch and the cars are new models. The only thing that needs to be improved is the waiting on arrival, more desks need to be opened.

Super smooth service !!!!! Shuttle from and to the airport goes very smoothly. New modern clean cars. Check in and out without any problems. On our next visit/tour, no doubt, malagacar again!

Car was fine, easy to return. However when we landed in Malaga, we just about found the representative- hard to spot as she had her head down on her phone. Then when getting the shuttle, there was no order. People pushed in front of us and it meant we had to wait until the third shuttle to get on- my 9 year old getting pushed in the process. Then getting to the office we had an even longer wait to get served. Like I say, the way back was fine. Quick return and on to the shuttle. We are coming back next year, and whilst we may use Malagacar.com again I would hope we wouldn’t have the same problems as this time!

malagacar.com answer:
Dear customer,
 
Thanks for your comment which is welcome as We are improving the service every day. In order to avoid the people pushing in front of other customer, from a few days ago, a member or our staff is at the shuttle bus stop controlling the queue so don’t worry when You come back next year.
 
Regards