MalagaCar.com reviews - Page 47

4.5 out of 5.0 based on 3536 reviews.

Very positive experience! Easy to find the shuttle bus to the rental office. Fast and smooth check-in at the airport – great service! Big thanks to Jose for being so friendly and professional. With full cover, there’s no deposit and no credit card needed. Easy contact via WhatsApp. Check-out was super quick – just dropped off the key. No problems at all with pick-up or return. Fast transfer back to the airport. Everything went perfectly – highly recommended! 
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)
Excellent service, nice (new) car, BMW 1. Very helpful, quick and to the point. Friendly staff
From:
Submitted:
Web: MalagaCar.com
Rating: (4 out of 5)
Everything like expected, max satsfaction
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)
Excellent experience with MalagaCar. I rented a car during my stay in Malaga and everything was very easy and quick. The staff was friendly, transparent, and they helped me without any problem when I wanted to extend the rental for a few more days. The car was clean and in perfect condition, and the return process was just as simple. I will definitely use them again. I highly recommend them. When I return, I won't hesitate to rent with you ❤️❤️
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)
I just wanted to give you some feedback. The collection process was simple. The return was even quicker. Collection and drop off was great. Thanks very much.
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)
Excellent service. Quick response.
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)
When you call fuel "full full" I expect to receive it full, not 3/4.

Reply Malagacar
Dear Mr. Bolstad,
Thank you for your message.
Please note that “full–full” is not our fuel system. As stated in our rental conditions, our policy is “same–same” (igual-igual): the vehicle must be returned with the same fuel level as at pickup. Your car was delivered according to this policy, and the exact level was recorded on your rental agreement, so you only need to return it at that same level and no refuelling fee will apply.
If you would like, we can send you a copy of the agreement showing the fuel mark noted at collection.

Regards 
Customer service department
 
From:
Submitted:
Web: MalagaCar.com
Rating: (4 out of 5)
I have a lot of experience with other car rental companies, this is the best, simple rules, very good cars and great service, all this makes renting a car pleasant and stress-free, I recommend it to everyone, no hidden costs
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)
Excellent service, quick airport pickup despite my very late arrival (around 3 am). The receptionist was friendly and efficient. I highly recommend them.
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)
A disgrace!Never again!No one communicates (there's a contract, you understand, what good is a little human interaction anyway?).They give us the keys and that's it.Then, a filthy car, bordering on dangerous because it was so difficult to see through the windshield, and to top it all off... the engine completely malfunctioned, and they were doing it right there on the highway... you need nerves of steel to travel with them!Upon return?Not a word of apology and the staff were incredibly unpleasant.Absolutely avoid them!Given the number of car rental companies in Málaga, there are bound to be more honest and better options!
From:
Submitted:
Web: MalagaCar.com
Rating: (1 out of 5)

Address: Av. del Comandante García Morato, 34, 29004 Málaga.
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