MalagaCar.com reviews - Page 6

Perfect !

The best experience I have ever had with car hire. I travel a lot for work and hire cars quite frequently. The check-in and car pick-up took no longer than 5 minutes and the return was equally as efficient. I definitely recommend this company and will use them for all future visits to Malaga.

As always, excellent service. Very friendly staff.

Hello. Following a vehicle rental from Malagacar between late June and early July 2026 (a huge disappointment): Upon arrival at Malagacar, they take down your full credit card number and the three-digit security code on the back, and we make the payment. They point out the vehicle, but once inside, I notice the tank is only a third full. I point this out immediately, and they tell me, "It's fine, just bring the vehicle back with the same level." At the end of our trip, we return the vehicle with *more* fuel than we started with; we drop it off, they tell us everything is in order (there was no inspection upon pickup or return), and we head to the airport. However, when I receive my bank statement in August, I notice Malagacar charged me 45 euros right after the return—without any prior notice. I sent a message, and their reply was simply "thanks fuel!" (Unacceptable; it’s theft). We had taken a photo, but my wife deleted it a week before we got the statement, as we thought everything had gone smoothly. Furthermore, my card was hit by fraudulent charges afterward, and I had to cancel it (I’m not saying it originated there, but it makes you wonder). I cannot understand how they can take credit card details—including the security code—and use them without even notifying the cardholder. Be careful; as someone who is very meticulous, I found this to be a huge disappointment.

I am writing to let you know that I picked up the Renault Clio on Saturday. To be honest, I did not expect the car to be so dirty; although I mentioned this to the employee, he paid no attention to it at all. I just hope you look into this matter. Thank you.

We have rented a car here for the fifth time now, but unfortunately the service seems to be getting worse every time. This time, we were given a car that still had several items and rubbish left behind by previous customers. One of the tyres was flat, the car was dirty, and even the fuel level had not been checked. Whenever you report an issue, the only response you get is: “That shouldn’t have happened.” But what am I supposed to do with that answer, MalagaCar? An apology means very little if nothing actually improves. Very disappointing. After renting from you five times, we expected the service to get better, not worse. Unfortunately, it seems to be going downhill with every rental

Apologies for not writing earlier on my first experience renting with you. I have used other car hire companies in Malaga airport. On the 28th June this year I hired a car with you for 12 days. Never have I experienced such easiness in hiring a car. From booking, airport pickup, arrival at office to driving out within 30 minutes. I would thoroughly recommend anyone to use them. Thank you. 

Everything was very easy and transparent. The booking was made online. We were picked up at the airport just minutes after arriving at the designated meeting point. Upon arrival at Malagacar, we simply entered our details on a screen using the booking number and received the car keys; the whole process was quick. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

The service was fast and excellent. A very good response to even the slightest question or problem.

This was my fourth time this year and 47 days for this session. The car was not cleaned and the service was overdue. I tried for days to contact you but your answer was poor and not about the topic. If you really care - please get in touch with my. I’m a loyal customer and really like you but you need to step up and answer the customers. Best regards/ Fredrik