MalagaCar.com reviews - Page 63

My car broke down in a hotel 200 kilometres from Malaga. Nevertheless, I received a brand new car on the same day, thank you very much. Super service

Imitated: You withdrew money from my balance without telling me, and three months after the rent expired without informing me, I found it withdrawn from my balance.

I have been booking with you for several years now but there is one thing that is getting on my nerves and that is the arguments with people who want to get in front of me in the van queue and also when I arrive at the office. This last summer I witnessed a customer shouting at one of your staff at the airport after trying to get in the queue to get into the van. I also had an argument with another family who jumped the queue to pick up their car. They should have a clearer system with numbered tickets when waiting for the van or something similar. I would also like to mention that I never received the loyalty discount mentioned, what are the conditions ?

absolutely horrible experience. we first waited 45 minutes at the VIP counter, the employee was running back and forth in confusion - the 2 cars he wanted to give us were not ready. and our flight was delayed an hour. subsequently we received a volvo suv that smelled of cigarettes and was missing a wiper on the window. we refused the car and waited another 20 min. a guy arrived with another suv, handed it over to us and then was very surprised that we didn't want it. we ordered an automatic, this was a manual. he argued with us for the next long minutes. subsequently, the guy behind the table who was planning who gets which vehicle (Miguel) intervened. He was totally arrogant and unwilling. as the fifth car, we got a car that was ready to be handed over the whole time. thank you for the hour and a half delay and spoiling the arrival and the whole evening. I absolutely do not understand how this company can work in such competition..btw all the cars were musty and very poorly cleaned.. but what would you want for a few hundred euro right.. if you are traveling with children, storage of child seats lying around in dirty hall and humidity are also something to think about. disgusting!

I would recommend this service 100%. Perfect service. Fast service. No extra charges.

We have been booking a car with Malagacar for eight years now. The car is always issued very quickly and punctually. We rent for long periods, and the car has always withstood our travel schedule. Many thanks to Malagacar in the person of the managers and administrators.

Currently have a car on hire, virtually brand new Renault Captur. Fifth time I have hired this year and have more bookings made for this year and a couple for next year. Great service from start to finish, any little niggles are soon sorted and I would highly recommend this company

Arrival and departure very well organised, no waiting, very friendly staff. No price surprises. I would recommend

14 day rental of a Volvo XC 60 ‘all risk’ from 5 to 14 August 2024 . Booking 1500455. Price €1540. I got a mediocre rating this year because the service was not as good as in 2023 while the price increased by 35% for the same car for the same period and on the same dates (paid 1140€ in 2023). The Volvo had several faults: - Dirty vehicle (dried perspiration stains on the driver's seat + coffee spilt on the passenger side and not washed) - 2 alarms on the dashboard from day 2: a- coolant too low. Immediate stop requested to top it up. I bought coolant and am waiting for a refund. b- Left front tyre pressure too low. I went back to a service station to have it done. - Rear windscreen wiper missing. There's an arm but no wiper inside. So the arm scrapes the window without washing. - Washer fluid replaced by water. It only removes dust. On the positive side, the airport shuttle system was perfect, as was the speed with which the car was picked up and dropped off at the Malagacar office.

Excellent service: very easy pick-up thanks to the courtesy transfer that picked us up at the airport. The car and price were as agreed with no changes. Dropping off the car was also easier than picking it up. The courtesy transport dropped us off at the airport without any delay (5 to 10 minutes after picking up the car). The car is in excellent condition... In short, everything was perfect. I will be back and I highly recommend Malagacar for its flawless service. Thank you