MalagaCar.com reviews - Page 67

4.6 out of 5.0 based on 2483 reviews.

Hello, dear "Malagarcar.com team"... Thank you very much for the quick handling... We were and are thrilled and happy to recommend you... ;-)
... Greetings from Berlin
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)
A first class experience. Short mini bus ride from the terminal to the office. We were on our way in ten minutes. Dropped the car off at the end of the holiday and a mini bus dropped us right outside departures. Will definitely use again.
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)
Actually satisfied for years despite minor deficiencies. But this year a very long waiting time because customers before had eternal discussions and only two employees were active. Then took a car without trunk cover. Due to lack of time. Also after several attempts did not get IT account to work. Therefore I cannot use offered discounts. That can be improved.

Response Malagacar.com
Dear customer, thank you for your comment. You landed at 4:28 pm and signed the rental contract at 5:22 pm, so you were served around 5:10 pm. We will check what happened, although we know it was not a long waiting time considering how much time you waited for your luggage at the airport.

Regards,
Alberto
From:
Submitted:
Web: MalagaCar.com
Rating: (3 out of 5)
First class service, fast and friendly. Web pages and terms of renting are simple and easy to understand. Competitive pricing even with a full insurance package. Highly recommended.
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)
Greatest car rental company in Malaga! Friendly and effective personal, new and clean cars. Recommend highly the full insurance package. No problems picking up and returning the car. Will absolute use Your company again :) 5 stars service.
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)
Without Prejudice, I can honestly,100% honestly say that Malaga Car are easily the best company for Car Hire in Spain. I've tried them all..from Amigo to Goldcar and they have nothing on this Company. No rip offs, no crazy fees just a fabulous deal with excellent Customer Service. Hurry up and Open another Branch at Alicante Airport...please. Best wishes Ian.
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)
I STILL HAVE NOT RECEIVED BACK MG DEPOSIT A MONTH LATER!! SOMEBODY NEEDS TO DEAL WITH THIS SITUATION! Terrible customer service.

 
Dear Mr. Williams,
The deposit was unlocked on February 26th.
Regards
J. Alberto Anglada
From:
Submitted:
Web: MalagaCar.com
Rating: (1 out of 5)
Have been using malagacar service for the first time, service is good, the car has been reliable, drop-off so quick and has been given a lift to terminal! The one thing I can't make clear so far, credit card deposit of 1200 Euro hasn't been unbloked for over 10 day and still remains unblocked.

Reply by Malagacar.com
Dear customer,
Thanks for your e-mail. After checking our bank records we can confirm your deposit has been already released, so if not yet, please keep cheking your credit card statement as the amount should be available very soon.

Kind regards!

From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)
Excellent company, very serious, no scam (often the case at Malaga Airport); nice welcome for the shuttle (3'), quick car pick-up at the agency without insisting on supplements, fuel = full-to-full, clean and recent car in perfect condition, clear and net contract, very reasonable prices. Highly recommendable, I have been using them for years!
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)
Having used Malaga Cars for many years and most probably four or five times a year I have never had anything to complain of. Excellent no fuss service good value. However disappointed 13/02/2019 to find unexplained €35 excess out of hours surcharge?

Reply by Malagacar.com
Dear Dennis, the late night surcharge applies from 11 pm onwards and you arrived at 11:36 pm.
Kind regards,
Malagacar.com
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)

Address: Av. del Comandante García Morato, 34, 29004 Málaga.
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