MalagaCar.com reviews - Page 69

4.6 out of 5.0 based on 2553 reviews.

Great service been using malagacar.com for last four holidays so easy uncomplicated thanks
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)
I have been using them for 2 years and the good quality-price relationship, the workers are very professional. For example, when I returned the car, a young man named Emilio who was checking the cars was very kind and cordial in helping my father who was older and in a wheelchair (who I happened to meet as soon as I arrived in Malaga at the airport). He did not hesitate to call a colleague to take us in the car instead of taking the minibus because my father has little mobility, being very helpful and attentive to both my wife and me. I also highlight Fran's kindness, always available for whatever I needed in the doubts I had.
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)
Excellent service, new car and close treatment. Quick delivery and quick return, without a doubt I will rent with you again for me the best on the Costa del Sol. Never change, my family and I have been satisfied with the service and the car. Thank you.
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)
Booking number 977596 Malagacar is my hire company of choice. Over a period of time, I have used many of the other companies and found them universally to be venal and tricky. I have even been banned by one company for refusing their grossly over-priced insurance. Since I started using Malagacar, I no longer have any problems. Their booking system, hand over and return are all you could ask for from a company which would like your business and for your return. The cars are usually fine. HOWEVER..... This time I was allocated a Toyota Yaris, with 42,000 km on the clock, generally tatty, complete with cigarette burn holes on the drivers seat, stained seats etc. This old dog was so under powered that I spent most of my time in Axarquia in second gear. On one occasion, I had to eject my passengers in order to get up the main street in Los Romanes. I will book with Malagacar again, but hope that I will not be given a car so tatty and long in the tooth and that has sufficient power to navigate the roads in the Vinuela area.

Reply by Malagacar:
Dear Mr. Swan,
Thanks for your mail. The customer service is really important for us and this is why We are working hard in order to do the best for You and gives a SuperB service. About the car, this is a car with only 2 years and a 70 HP engine so this is why is a little bit slow. The previous cars rented by you were an Auris 90 HP Turbo diesel and a Seat Ibiza  TSI 95 HP. In order to get a powerful car You must select group CE and not group C. the rate is really similar but you will get a more powerful car.Regards
J. Alberto Anglada
 
From:
Submitted:
Web: MalagaCar.com
Rating: (4 out of 5)
Booking 1017438 Finished our holiday yesterday - 26 June 2019.We have used Malagacar.com at the airport for a number of years. I have never had cause to complain unlike my earlier experience with one of the internationally known ones. The process with Malagacar.com is so easy from the point of ordering on line through collection and return. No upfront payment, fuel policy transparent and fair. There is no attempt to persuade you to buy excess insurance (I always have my own - world wide cover for a small annual fee). The Euro1000 block on your credit card against damage is always removed promptly. On one occasion I had to cancel my booking because of a medical emergency but again no problem. No upper age limit for drivers and no excess for them either - simple and hassle free. The cars are clean and in excellent condition. The way they treat their customers encourages customers to reciprocate and take care of the cars. This company sets a standard that others should follow. Long may they prosper.
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)
We have been with Malaga car hire for many years now, and we find them very reliable, with good new cars available at very competitive prices. Looking forward to our next visit. Gavin Horrocks
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)
Super service. Super clean and new car. I have already rented cars several times with other providers in Malaga. I would really only rent cars with Malagacar. There you are NOT cheated like in other places.
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)
Great new car, fast service, all the best, fast shuttle service to the airport.
Always Malagacar!
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)
I can never understand why anyone would use another company. I have used them for years. They always look after you. Slick service...I have recommended them many, many times. I wouldn't use another company. If there is an issue...sometimes when I tell people to Google them....they are about the 5th or 6th down the listings due to others using Malaga car hire as key words...but look for the Orange badge....it's the sign of quality. Keep up the great work, Shane
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)
Absolutely amazing!!!! I never thought I could meet such a professional approach. Everything was a matter of about 2 minutes, the rented car was in perfect condition, returning fast and professional. No hidden baits or fees. I'm glad I spent time looking for information about a good car rental - it paid off. I look forward to the next visit to Andalusia.
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)

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