MalagaCar.com reviews - Page 71

My best car rental experience. Impeccable service. Many thanks to Mr Antonio Rueda for his explanations, his kindness and his professionalism. I would definitely recommend the comprehensive insurance with no excess. For a few extra euros, you won't have any unpleasant surprises when you return the vehicle, especially if, as happened to us, someone scratches your car without leaving their contact details. With this company and this type of insurance, you can rest easy. My next trip to Spain won't be without Málagacar.com.

You have a loyalty program but I cannot find any way to log into it on this version of your web site.

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Please try at this link: https://www.malagacar.com/password_help_en.html
 

Could not fault this company, no hidden charges and nice car at a decent price. I also didn’t refuel on drop off as had early flight, but Malaga car.com didn’t rip me off. Just put in what I used. Would definitely recommend this company and will definitely be using again.

The best of the best ! Why don’t they start all over Spain and all over Europe! Away with the bad ones! MALAGACAR FORMAT ONLY! 1 word applies = TRUST

I have used Malagacar for last 8 years very nice service and friendly staff no problems. 

Very serious rental service. A shuttle was waiting for us on our arrival at the airport to collect the vehicle and the same for the return journey, which was very much appreciated. No waiting, everything was perfect. I recommend 100%.

I highly recommend this rental agency. Top staff. Perfect car. Quick to collect and return the vehicle. Excellent value for money.

A great value for money company.

To whom it may concern An official that will be filing in the complaints book. I have never experienced such unprofessional, dishonest and inconsiderate behaviour from a business ever. We have a house in Malaga come here all the time over the years and always rent a cars... mostly from other providers but this time we decided to go with Malaga car... this was a big mistake. At approximately 6.20pm on Friday 5th of April we heard a loud bag in the car and then suddenly the steering wheel was loose and noise coming from the car was extreme. We pulled over as luckily we were close to a car park. Then we called the Malaga car and sent the location as instructed. They said they would send a truck to pick up the car and a taxi to get my husband bring him to Malaga and give us another car and then he would have to drive back... they would come in 20-40mins. Malaga is approx 56mins away from were we are.. so to suggest that we wait around with our child for them to come and then we take 2 hours out of our day to get another car was outrageous. There were 2 other options that should have been placed on the table. 1. A person drives a new car to us and then gets a taxi back to Malaga. 2. The tow truck has a new car on the back and we do an exchange. We paid for the full pack including break down assistance... if we were on a side of a motorway would this have happened with a child? 20-40mins and no taxi or truck turned up. We called again... they said they would be there in 10 mins ... Another 40mins past and still no truck but the taxi was there ... My husband called and said he was leaving as he had been waiting 2 hours in the car by the side of the road. He said if the truck didn't turn up in 10 mins they would have to make other arrangements as my husband has just finished work and yet to eat. At 9pm we got a call that they were there, he had left as he was no sitting in the dark with no food for hours. They then apologised and now suggested that they bring a car to us at our home here today at 9am ....nearly 11pm and still no car. What makes this even worse is that this is our second car we had to exchange on such a short trip. The first had a bolt in the tyre and we had to bring back to Malaga airport to exchange for a new car... again more time we had to waste. Malaga car hire should be ashamed of how it handles business. We have many friends over here and I will ensure no one uses this business. I will also ensure I get a full refund and bill for my husband's hours wasted... should come to a few thousand as he earns a substantial salary. Also social media will know of this horrendous car hire company. We will not let this go as we still have no car on the last day of our holiday. Regards, Deborah Mosley B93239630 CONTRATO: Nº 212162620

Nitko me nije upozorio da se naplaćuje odlazak u Portugal i Gibraltar, naknadno su mi naplatili 64 eura tj 8 eura za svaki dan unajmljenog automobila umjesto za tri dana koliko smo boravili u Portugalu, čista prevara..