MalagaCar.com reviews - Page 73

Your website cites in Contact Us page +34 600 523 523 as your WhatsApp contact information.That sounded lovely and hip and useful and all, but that number does not produce a match in Whatsapp. Please either fix the number of lose the reference to WhatsApp.

Answer from Malagacar:

Hello Arto! The number WhatsApp is working fine. Just click the icon on your mobile phone. For computer you would have to download at app.
Kind regards!

We rented several times a car with Malagacar and always a good service, good cars and friendly staff.

What you see is exactly what you get. We booked for the second time, got a brand new car, excellent service, super fast checkin, no hassle, and the best price.

Thank you for the service you provide us. The car you gave us was a better model and we were thrilled, maybe in the future we will buy the car haha. You have treated us very well and we are loyal customers every time we come to Málaga, we will always rent from you. Thanks for everything.

Thank you, malagacar! It was fast and professional. As was said, there was an employee waiting for us in the lobby of the airport, who showed us the way to the shuttle, after 15 minutes we were in the office, after another 15 minutes in the car and that's considering my bad English. We took full insurance, we got a car one class higher than booked, thank you very much for that! The car is in excellent condition, no problem. The return of the car went even faster and more professional. Renting a car in a foreign country is a serious business, so it is very pleasant to deal with professionals, it leaves very positive emotions.

Just superb, recommend by a friend who has used them several times. My first time, they were great, good car, good service, very satisfied. Trust me you wont be disappointed.

We have used Malagacar 40 times over the years. Excellent service and value, never had a bad experience from start to finish. Just about to book for next month.

I use your company many times. I am happy with the service overall but there had been things not checked on my recent car hires. I hired a car last week. I am just concerned that you don’t do proper checks before hiring the cars out. Don’t you have a check list? Little things are overlooked. The passenger electric window didn’t work. There was no water in the screen wash. The inside windscreen was dirty making it difficult to see out of.

Reply from Malagacar.com
Dear customer,
Thanks for your email. I will talk with the staff in order to check why the water was not refilled. About the electric window, it is working properly but the non-opening system lock was activated. This is managed from the driver door.
Regards
J. Alberto Anglada

 

Hello, it was the third time that we have rented a car with you but the service began not good at the airport, we had to wait a long time for the shuttle and other passengers that came later then us took our place in the shuttlebus and this for three times!!! In the depot of Malagacar we got a Fiat Tipo and it was a very old and slow car; before we always got an excellent car, for example: BMW X1, Toyota Rave4,... I hope when we come back in June 2020 and September 2020 we get a better service.

Reply from Malagacar.com
Dear customer,
Thanks for your review. We are really sorry the incident when you arrived. We have a program so the clients are served in order of arrival. Did you meet my colleague at the airport?
 
About the car, you booked a small car like a Renault Clio, Corsa or similar and you were rented a free upgrade to a Fiat Tipo. The group C is usually a small car with small engine like 60 or 75 HP and you got a 95 CV Tipo. In order to get a BMW or Toyota Rav4 you must book group XG or XH.
Regards
J. Alberto Anglada

 

Reservation without deposit, pick up and drop off at malaga airport, quick availability of the vehicle, interesting price, I recommend malagacar.