Overall we are satisfied with MALAGACAR’s services. But the waiting time upon arrival for the shuttle was long — almost 30 minutes. Once at the counter, quick service and car was provided promptly. Very efficient service. Similarly on return. The negative aspect of the rental concerns the scooters we rented. Quite dirty. Do not work properly and are dangerous. One of the two wasn’t powerful enough to go uphill — had to push it manually! The accelerator stayed stuck when released — dangerous. The brake remained engaged when used, making the scooter difficult to move and draining the battery uselessly. On the other scooter, only one of the three screws holding the mudguard (which functions as a brake) was in place. It was loose and eventually fell off; I had to buy screws and a wrench to reattach it! Also a lot of play in the handlebars on both scooters. Not reassuring. I already sent a message 3 days ago to report these issues but have not received a reply.
From: Harmel Jean
Submitted:
04/06/2022
Web: MalagaCar.com
Rating: (4 out of 5)
Simply the best car hire company in Spain. Uncomplicated and fair. Very good service.
From: Peter Arnold Schaaf
Submitted:
02/06/2022
Web: MalagaCar.com
Rating: (5 out of 5)
Highly recommend!! I shopped around and Malagacar.com had the best deal by far for my long term rental (21/2 months). Fully insured! A good thing it was, as I backed into a post two days after renting the car (first accident in fifty years of driving). I called to report, and they said no problem - nor was it when I brought the car back. Overall, great price, great service, great people working there, airport shuttle. One if the best experiences I have had with a rental - I will be back!!
From: Ken Macleod
Submitted:
02/06/2022
Web: MalagaCar.com
Rating: (5 out of 5)
all great ! transport from and to airport great ! handling at carhire great ! car just fabulous ! returning car very easy !staff very friendly and efficient ! i highly recommend for a great holiday feeling . Jan
From: Jan Kouwenhoven
Submitted:
02/06/2022
Web: MalagaCar.com
Rating: (5 out of 5)
We have been coming here for years, after having less than optimal experiences with other providers, and we have always been very happy with the service and choice of cars. We are writing this review because Bilal deserves a special mention, he went above and beyond to accommodate us on the week of our wedding. Thank you Bilal, you have made our day by ensuring our wedding pictures show the perfect car!
From: Carl Mayhew
Submitted:
28/05/2022
Web: MalagaCar.com
Rating: (5 out of 5)
Malagacar Rental company has an excellent service (1) Easy booking (2) No, hidden costs (3) Excellent customer service.
I will always use Malagacar on my next trip for easy pick-up & Return.
malagacar.com answer:
Dear Shantha,
Thanks for your words which are really welcome.
Regards
From: Shantha Dissanayake
Submitted:
24/05/2022
Web: MalagaCar.com
Rating: (5 out of 5)
no problem, they are "pros" a great organisation. take the full package and you will have a great holiday
From: Michel Saillour
Submitted:
24/05/2022
Web: MalagaCar.com
Rating: (5 out of 5)
I highly recommend this rental agency. Best price guaranteed in the whole region. Simple formalities. No bad surprises. PERFECT
From: Robert Daniel
Submitted:
17/05/2022
Web: MalagaCar.com
Rating: (5 out of 5)
The best car company in Malaga, correct and best service ever. always satisfied from the service