MalagaCar.com reviews - Page 8

I have been a client for over 15 years and have always been happy and recommended you to people who rent our apartment (although I don’t recall ever receiving a discount). In the past we have normally had excellent cars (often slightly better than expected) but this last rental was awful. It was a seat Ibiza covered in scratches, had a filthy inside window screen, had a problem with the exhaust and sounded like a tractor (I had to turn of the aircon to go uphill!) and warning lights for flat tyres were on constantly requiring me to stop at the garage every time I used the car to inflate them. When added to the very long wait at the airport for 1 small bus this rental was not a success at all. It will not stop me rebooking as it’s the first time I have had a poor experience but honest feedback was requested !

I am extremely satisfied with Malagacar.com! They are a very fair and reliable company, and the prices are highly competitive. The condition of our rental car was absolutely perfect, and they have an unbelievably huge selection of vehicles to choose from. Everything went smoothly from start to finish: the online registration was seamless, the customer support was top-notch, and the shuttle transport was flawless. A special thanks to the staff, who were incredibly nice, kind, and helpful. I highly recommend them to everyone! I truly hope this company continues to operate for a very long time. I am absolutely sure that the next time we holiday in Malaga, we will be renting from them again!

Perfect. Highly recommended; booking was easy.

Hi, have used Malagacar.com regularly over the last 20 years and have always been delighted with the service. Having just returned home I have to say that once again excellent faultless service from pickup to drop-off was 10/10. We look forward to our next booking. THANK YOU.

Very quick and straightforward process at the airport. Good value for money. However, the oil warning light came on after two days, and the oil level was indeed very low. Malagacar should carry out these checks before handing over the vehicle.

Reply from Malagacar.com

Dear Ms. Heindl,
Thank you very much for your review and your positive comments regarding the quick processing and our value for money.
However, we would like to clarify that an illuminated maintenance or service light does not automatically mean the engine is low on oil; these are fundamentally different indicators.
Regardless of this, we naturally take your feedback seriously and will review the matter with the relevant department once the vehicle is inspected.
Thank you for bringing this to our attention.
Kind regards,
Customer Service

Excellent car, professional team.

As always excellent service by Malagacar.com. Great fleet of cars, easy collection and drop off, all completely stress free and of course at an excellent price. Return every year.

Best experience with car rental ever. Fast, easy… Thank you very much

Communication before arrival was good. But once you arrive it can be complicated to get the car as it’s not done with people, it’s all done at a machine. Once we eventually got through this we found our car was NOT where it said, neither was it clean or full with petrol. This is important, as I took a photo of petrol. When we returned the car they told us it had been full and we would be charged. Luckily the photo was proof enough and they updated the system and we were not charged The car it’s self was great and the price was excellent. Just needs to be a little more organized so as not to cause stress when starting your holiday

Excellent service from start to finish! The shuttle was already waiting for us at the airport, so we were picked up immediately. After arriving at the office, we were in our rental car within five minutes. The car was beautiful, exactly as promised, and had only around 10,000 kilometres on it. We really enjoyed driving it. Whenever we had a question, the staff were easy to reach, friendly and very helpful. Returning the car was also quick and easy, and we were taken straight back to the airport by shuttle. Great staff, excellent service and no unnecessary hassle with credit cards or complicated conditions. We highly recommend MalagaCar to everyone, including our friends. Next time we visit Malaga, we will definitely rent from them again!