MalagaCar.com reviews - Page 84

4.6 out of 5.0 based on 2219 reviews.

This company is fabulous providing nothing goes wrong. Back in September we hired a car from them. Unfortunately whilst driving up to the golf club a golf ball hit our windscreen and made a small hole. We obtained a letter admitting liability from the golf club and took it to this car hire company. They changed the car without question and took the letter from us. What a fantastic company or so we thought. On our return home we noted that malagacar had taken over 400 euros from our card. They had lost the letter from the golf club! I am still trying to chase this up over 6 months later to no avail. So beware, I acknowledge if nothing goes wrong with your car it is a good place to hire a car. However if you should have any problems you will certainly pay the price.

Reply by Malagacar.com
Dear customer,
I am studying your case again and I am reading he emails from Belen with you and with the golf course. Belen sent you an email (she will send you it again now) asking for some details and we are in Contact with Inma who I think is the gold course manager. They need to send the details to the insurance company.
Regards,
J. Alberto Anglada
 
From:
Submitted:
Web: MalagaCar.com
Rating: (1 out of 5)
Excellent service and highly efficient as always will be back in April and will continue to recommend to our rental clients.
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)
Thanks for a great service, great car and a very good car hire experience. Our first time with you we will be using you again
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)
Use this company all the time and have done for many years. Must say think the service is excellent and cars all in a good clean condition. Brilliant.
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)
Used this company 9 times last year and have used them 3 times so far this year with 4 further rentals booked. I use this company because airport pick up is prompt, no queues to collect the car, good cars, fast drop off and rapid transport to airport. I recommend this company
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)
Excellent car hire company, very good English speaking, very punctual with being collected at the airport and returned to the airport and being a family with a young child safety is our priority and the cars and company are to a excellent standard.
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)
Cuando alquilas un coche, nunca sabes por donde te van a colar algun gasto adicional o cuanto vas a tardar en poder iniciar tu viaje. En nuestro caso, todo el proceso de entrega y devolución del coche lo hicimos en la estación de tren de Málaga y fue todo muy fàcil y sin sorpresas. Tan solo comentar que el coche por dentro estaba mal repasado (los cristales de los indicadores del salpicadero estaban sucios y casi no se podían ni leer las indicaciones). Lo comento porque si mejoran en ese pequeño aspecto, la satisfacción seria completa. A pesar de eso seguro que si vuelvo por la zona, no dudaré en contactar Malagacar para alquilar mi vehiculo.
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)
Muy buenos dias Malaga Car: Alquile con USTEDES un flamante SKODA SUPERB, decirles que todo el servicio que me dieron EXCELENTE, y el coche, ni incomparable con el resto del grupo VOLKSWAGEN, una MARAVILLA de maquina, ya que, hice cerca de 1500 kilometros porque me subia a FITUR-MADRID, y me fue de CINE, muy comodo, rapido, seguro, en FIN, un largo etc que ello quiere decir que el proximo año les volvere alquilar el mismo modelo, ya que, tuve que llevar a mis compis de la BODEGA todo FITUR y la verdad que tambien les encanto lo comodo y espacioso que era, ahora, lo que mas me gusto y agrado fue la tarifa con todo completo, la cual, encontré muy bien de precio y condiciones. Sigan con esta filosofia de ATENCION AL CLIENTE, ya que, es de las MEJORES que he conocido en muchisimas compañias de alquiler de vehiculos, y esa AMABILIDAD INCREIBLE desde la llegada a recojerlo, hasta la dejada del mismo, ya que, el chico joven que me acompaño un DIEZ por el trato, y la ATENCION tan amable
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)
1 week of rent including GPS 83 euros. 7 days 1200 km. Picked up in airport within 15 minutes at arrival. Got the car within 15 minutes. Called company day before return. Wanted to deliver the car 4 hours earlier, at 0800 am. Needed to be at Malaga airport 4 hours earlier than stated in contract. "No problem. We will drive you to airport" Receiving car took 3 minutes. Spanish talking driver drove us to airport and wished us nice flight back to Denmark. I give the company highest rating. This especially due to do delays in receiving and returning the vehicle!!! Br Peter
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)
Have booked with Malaga car at least twice a year for past 5 years. The sevice they provide is excellent. The car I had from them in Sept was a little slugish, I took it back next day and it was changed straight away, they even provide an upgrade car free of any extra charge. Would recommend this compay highly.
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)

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