MalagaCar.com reviews - Page 84

4.6 out of 5.0 based on 2321 reviews.

Hi to anyone looking to hire a car at Malaga i have been hiring cars with malagacar.com for many years.and i feel i should share my experience with this company with the public looking to hire a car at malaga.airport.this car hire company monitors your flight arrival to make sure you are not standing around the airport on your arrival they meet you take you by minibus a very short distance away to their premisses their you find your car ready to collect and the desk staff are very prompt so you are not waiting around to long .The fuel arrangement is so simple and you don't get ripped of with extra costs the cars are of top quality.the prices for your car hire are and have been for many years the cheapest around.on return with your vehicle you just drive into the building and someone is their to meet you they take the car and another member of staff will escort you to your awaiting minibus to take you on the short 3 minute drive to the departure lounge for your flight home .My personal experience with malagacar .Com has been faultless over the years it is also nice to go on holiday knowing that the arrangements you booked are carried out to perfection the staff the car and most of all the price are to suit everybody's needs .I just thought sharing my experience with malagacar.com would help others to decide on their car hire company.enjoy your holiday folks .
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)
Wir haben schon häufiger Fahrzeuge bei malagacar gemietet. Die Abwicklung von der Buchung, ggfs. Stornierung über Fahrzeugübergabe und Rückgabe war immer maximal problemlos. Die Preise sind ok, manchmal waren die Fahrzeuge schon älter mit höheren Laufleistungen 40-50 tkm. Trotzdem ok! In den Hauptferienzeiten dauert sowohl der Shuttle vom Flughafen zur Autovermietung, als auch von der Autovermietung zum Flughafen schon mal leicht 30-45 Minuten. Das nervt, zumal der Weg echt überschaubar ist. Diese Zeiten sollten optimiert werden!!! Schäden hatten wir bisher nie, wir buchen immer den Web-Tarif, allein schon wegen der Tankregelung und des 2. Fahrers. Auch zukünftig werden wir hier wieder unsere Fahrzeuge buchen.
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)
I have hired several vehicles from Malaga car hire and have always been very pleased with the service I have received.
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)
Ich bin inzwischen ein sogenannter VIP Kunde mit über 20, teilweise langzeit Anmietungen. Dieses mal hatte ich eine kurze Diskussion mit einem Angestellten wegen eines Tankproblemes. Die Verwaltung hat das Problem gelöst und aus meiner Sicht korrekt abgerechnet. Also weiterhin volle Zufriedenheit.
From:
Submitted:
Web: MalagaCar.com
Rating: (4 out of 5)
I have used Malagacar off and on for a number of years now and have always found them to be excellent value for money and friendly. This year I had an accident where another driver hit my hire car from behind. While the company were obliged to retain the €1,000 euro deposit against the damage to the car contact was maintained through a member of their staff, Maria Jose Corbacho Corrales. Maria Jose pursued the insurance company of the third party and as soon as they accepted liability my €1,000 was refunded. Exceptional service!
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)
Absolute tops! Great service. Nice cars. No add-ons! They really walk the talk! This is what a car rental company should be. You can try other companies, as I did before, and feel completely fooled (to say it politely), or follow my advice and go for malagacar.
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)
Très satisfait de cette location. Bon rapport qualité prix. Bon service et rapidité tant pour la prise que pour la restitution. Navette aéroport. A recommander !
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)
The second time we have used malagacar.com, and the second delightful experience. Hassle-free and just what we needed to make a holiday a relaxed and enjoyable experience. Even got a brand-new car! Will be using this company again.
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)
Hello. I want to ask if I rent a Seat Alhambra diesel 7 seats with insurance from 9 October to 17 October 2017 must I own a credit card?

Reply by Malagacar.com
 
Hello!
If you take out the additional insurance, you can pay with Visa Debit Card or Mastercard (Electron, Diners or Maestro are not accepted).
 
If you would like to pay in cash, we always need a credit card as guarantee and as well you would have to take out the additional insurance. Full terms and conditions you can find at http://www.malagacar.com/uk/terms-and-conditions.html.
Kind regards!
 
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)
Ich bin sehr unzufrieden mit Ihnen und Ihrem Umgang mit Kunden. Mir fuhr während ich parkte jemand in den Wagen. Der Unfallverursacher hat jede Schuld auf sich genommen und das auch im Unfallbericht vermerkt. Seine Versicherung muß den Schaden auf sich nehmen. Trotzdem wurde mehr als die Hälfte meiner Kaution einbehalten, trotz Vollkasko. Auf meine Anschreiben an Malagacarcom reagiert kein Mensch. Für mich ein völlig inaktzeptables und nicht kooperatives Verhalten. Ich habe keine Schuld und möchte mein Geld zurück. Wenn der Vorgang noch in Bearbeitung ist, dann teilen Sie mir das doch einfach mit. Ansonsten muß ich mich selbst mit der Versicherung des Unfallverursachers in Verbindung setzen. Ich bin sehr enttäuscht über ihr Verhalten. Das hätte ich nicht gedacht, insbesondere da ich schon öfters Autos bei Ihnen gemietet habe. Solange nichts passiert, scheinen SIe ganz in Ordnung zu sein. Aber wehe es passiert was, dann handeln Sie völlig unqualifiziert.

Antwort von Malagacar.com

Dear customer,
We can understand was not your fault but we have to wait the other vehicle insurance recognise for payment. The car was rented with you with an insurance with excess so you are responsible for any damage while we have news from insurance company.
We will be in contact with you.
Regards,
 J. Alberto Anglada
 
From:
Submitted:
Web: MalagaCar.com
Rating: (1 out of 5)

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