Hi there i have just been charged not 1 but 3 traffic offences for a total of €90!! They all occurred on the same day and in the same place, bloody Granada! As you can probably imagine i am not one bit happy about this. I have driven all over the world and i consider myself a very good confident driver and thus never picked up any traffic violations anywhere, not to mention 3 in the same day! We parked in pay car parks, we followed the SATNAV, was careful and never speed but still got done for a 3 fines. I also drove around Rhonda, Malaga, Marbella and El Chorro and not a single problem or fine there.
Now i know its not your fault there Malagacar.com guys, you were actually very helpful on the day i rented my car and i would recommend you but bloody hell how does anybody expect to get around Granada with a car when the place is so locked down under so such strict security. You guys really need to issue prior warnings to your customers to make they are aware of how strict it is in Granada.
As i can see from online research upon receiving the fine, Granada has a bad reputation for people getting caught with traffic fines for stupid little things that would just not fly here in Ireland where i'm from. Can anything be done? can you make an exception for rental cars? knowing that we are foreign to your country and not aware of such strict almost military like traffic violation control?! Or is it just a tourist trap to make some money.
I hope this can be a warning to other renters and make people aware that you should not take a car to Granada but take the bus instead!
We recently used Malaga Cars for the first time & was really impressed. We like the fuel policy & overall the prices are excellent
From: Kay Dearman
Voor de tweede keer (oktober 2015) een auto gehuurd bij Malagacar. Eerste keer 3 jaar geleden. De voorwaarden zijn duidelijk beschreven op de website. TIP boek via het Engelse deel van de website. Hier kun je kiezen uit 3 opties, die mogelijkheid heb je niet op het NL deel. Wij waren goedkoper uit plus 2e bestuurder inbegrepen.
Ophalen na aankomst op luchthaven bij de uitgang is duidelijk. Snel vervoer naar het kantoor (5 minuten rijden met shuttle bus). Afgifte auto is ook snel, zeker als je alles afgekocht hebt. Inlevering auto idem, je wordt weer snel afgezet op de luchthaven. Geen gedoe met extra verzekeringen of extra kosten.
Kortom een volgende keerboek ik weer bij Malagacar.
For the second time (October 2015) rented a car at Malagacar. First time three years ago. The conditions are clearly explained on the website. TIP book on the English section of the website. Here you can choose from three options, which are not available on the NL version. It was cheaper plus 2nd driver included.
Pick up upon arrival at the airport exit is clear. Fast transport to the office (5 minutes away by shuttle bus). Car delivery is also fast, especially if you have bought everything. Devolution of the car the same, you are quickly dropped off at the airport. No hassle with extra insurances or additional charges.
In short, the next time I book again with Malagacar.
From: Albert Oostra
Supperrrrr car service.
From Holland on holiday in Malaga.
Nice and good cars.
Next time i rent by MALAGA CAR THANKS Thanks
From: P Bakker
Hired a car in October 2015, car was great new model, clean and well presented. Overall the service is good but while staff speak english I fear something is missing from the customer experience.
As I say staff speak english but some staff present as extremely rude to and intolerant of customers and clearly this is unacceptable. They need to learn some of the nuance of the language in order to express themselves in a more helpful and less dismissive manner.
Then again maybe they are just rude.... It won't stop me using them again though.
From: James Catterson
Recommended to this company by a friend. Took out the extra insurance, which obviously makes it more expensive, but takes out the worry. All they had to check for, when I returned the car, was fuel at same level (half) as provided on pick up. Lots of other cars from same company, at the resort. Easy to pick up car at airport, so long as you follow instructions. Do not follow signs to 'Car Hire' (Avis etc), who are downstairs. Just go out of main doors, and chap with MalagaCar.Com sign will direct you around corner, to where minibus will pick you up. Would be useful to have a maps in car, to make it more simple, when returning car at the end of the trip. Or make a good mental note (although your mind is likely to be on other things, at the time!) Will use them again.
From: Phil Longford
I use Malagacar all the time when I come back to Spain, and wouldn't go any where else, no hidden charges, good friendly service and all the staff are very helpful, keep up the good work ( Excellent Company ).
From: Diane Payne
I have a house in Spain that we use several weeks every year and furthermore rent out to friends and colleagues. We have always used Malagacar.com and have recommended Malagacar.com to all our guests. This has been a combination of both prices and insurance conditions. But with the recent changes made regarding insurance conditions has made Malagacar.com a less obvious choice when renting a car in Malaga Airport.
Before that change I did not look other places when renting a car in Malaga Airport. This has changed with the new insurance conditions, which are just like all the other companies. So don't rest on the laurels.
You are not that special anymore.
From: Andreas Simonsen
All my family when visiting Malaga hire from MalagaCar.com. We have used them many times over many years, as have friends we recommended and never had reason to complain. The staff are helpful, efficient and some have a very good sense of humour. The speed with which we have been dealt with is excellent, even when they are very busy. The pricing is terrific, with no hidden extras, unlike some of your competitors.
We are visiting again later this year and would not consider booking with any other company. Keep up the good work you lot.
See you soon.
From: Brian James Acton
Hired a Renault Kangoo from Malagacar and paid full package.They collected 5 of us at Airport and brought us around corner to their base,where paperwork was concluded quickly and we were off in a few minutes no problems at all.Fast and efficient.
As you pass last security guard at airport exit watch for their rep and show him your booking ref and he will put a number on it, this is your loading number for minibus and is important to ensure quick pickup.
full package insurance saves hassle as people worry about big excess charges on cards otherwise. You also get faster service.I would recommend this company and will use them if I return in the future
From: Larry Connell