With so many positive reviews, there is sometimes a "negative outlier". Unfortunately, I was affected by this. When I booked online, I received the wrong data twice in the confirmation. Due to a large crowd (1/2 hour waiting time) and the corresponding hectic on a Saturday, no individual car handover took place: "The one in the back.
The next day, on closer inspection, I discovered that I had received an accident car (!) with considerable damage. It was then exchanged for a car with a lower category. After the holiday, I discovered that the higher category had still been charged. I received no response to three letters. So I cannot give any "star" at all.
From: Eckhard Duhme
Submitted:
06/06/2023
Web: MalagaCar.com
Rating: (1 out of 5)
Absolutely uncomplicated, really perfekt. All nearly new clean cars. Top Organisation! Every time again.
From: Bettina Braun
Submitted:
04/06/2023
Web: MalagaCar.com
Rating: (5 out of 5)
This is the second time I've rented from Malagacar, it's great and I recommend it!!!!
From: Gordo Eliane
Submitted:
03/06/2023
Web: MalagaCar.com
Rating: (5 out of 5)
Delighted and loyal to Malagacar! No unpleasant surprises, efficient and resolute. I always recommend you to my acquaintances.
From: Stéphanie Boury
Submitted:
30/05/2023
Web: MalagaCar.com
Rating: (5 out of 5)
It’s quite difficult to make a cancellation. Multiple emails sent and no reply. I hope that the last one gives me feedback. Thanks.
From: Piedade Florival
Submitted:
29/05/2023
Web: MalagaCar.com
Rating: (5 out of 5)
Quick service and good cars. I left my wallet in the car and when I called they brought it to the airport right away. They saved my day!
From: Sascha Van Rheenen
Submitted:
27/05/2023
Web: MalagaCar.com
Rating: (5 out of 5)
Wow was I surprised! Long time Enterprise renter but took a chance on Malagacar for a week long stay near Marbella in mid May. I was a bit apprehensive at the low cost of full coverage rental for a Renault Megane. In fact I just looked again at my credit card wondering if "the real charge" would appear" LOL. No it hasn't. Everything went as advertised, car was 3/4 fueled (yay, unlike 1/4 with Enterprise in UK). Staff was efficient and polite, the car drove great, In the future I will move up in class as the car was too small for my 6'2" frame but my mistake not theirs. I'm sold! When on the Costa del Sol Malagacar is the one!!!
From: Douglas Mciver
Submitted:
27/05/2023
Web: MalagaCar.com
Rating: (5 out of 5)
This was my third time renting with malagacar and we very happy with the service .
From: Claudia Boll
Submitted:
27/05/2023
Web: MalagaCar.com
Rating: (5 out of 5)
Hello, we rented a car for a week and have just returned it. The service was really great. Quick service, no extra charges, no deposit, all inclusive at a great price. We are very pleased and will book here when we come back. Unfortunately, we haven't had such great experiences with rental cars, but Malagarcar was perfect. Kind regards
From: Sandra Zottl
Submitted:
26/05/2023
Web: MalagaCar.com
Rating: (5 out of 5)
I like the personal and friendly way that MalagarCar treats its customers. They responded in a timely way to all my pre-booking queries. When we came to pick up the car, there was not enough luggage space in the car that we had booked. They worked hard to find us an alternative larger vehicle, and we were on our way on our holiday soon afterwards. I would use again.
