MalagaCar.com reviews - Page 98

4.6 out of 5.0 based on 2289 reviews.

We rented a car from this company for 2 weeks in September. When we arrived at Malaga airport, the Malagacar.com representative was waiting for us. Shuttle arrived promptly and 10 minutes later we had our car. We got a brand new Renault Scenic with just 2000km on the clock. Very helpful guy, took his time to explain all the buttons in the car, also got a GPS in it which we did not pay for. Then he explained us in detail how to get to our destination (El Soto near Elviria). So very good first impression of Malagacar.com. Two weeks later, the return of our rental car to Malagacar went extremely smooth as well. We arrived on time, a lady was waiting for us, she checked the petrol level (half full) and then another person drove us to the airport in the same car. Very practical so we did not need to remove our suitcases, wait for a shuttle etc. We have been back home nearly a month now and we have had no extra charges on our credit card. We did not take the excess insurance and everything went fine. I have to say that we are very careful with the cars we rent, in this case we had an underground parking place in the apartment we rented. If we go back to the Costa del Sol, we will definitely use this company again
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)
We have used Malaga car on a couple of occasions and found the process efficient, and good value compared to other companies we have used in Malaga previously. We like the transparency of the different packages that allow you to make an informed choice before you rent of what you are covered for and what you can expect to be held as a deposit or excess. So many other companies we have used in the past appeared to be good value until you arrived to pick up and the list of added extras inevitably materialised! We take the full package that we felt offers complete peace of mind at a reasonable rate - after all a holiday is supposed to be relaxing. We would recommend this company without hesitation.
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)
Wir haben zum 2. Mal ein Fahrzeug bei Malagacar gemietet, alles sehr gut gelaufen. Toller Service, freundliches Personal, schnelle Fahrzeugübergabe, Fahrzeug wie gebucht und fast neu (ca. 3500 km), unkomplizierte Rückgabe, Fahrservice mit gemietetem Auto zum Flughafen durch Mitarbeiter von Malagacar. Absolute Empfehlung! Danke Malagacar!
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)
Just booked another car with malagacars 7 this year wouldn't go any where else never any problems no rip off fees
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)
Having always used major hire companies, but wanting a specific car, with some trepidation, I decided to give Malagacar a try! What a great experience! Not only was the rental cheaper and more comprehensive, but so easy and without any difficulty thanks to charming staff. I can only unreservedly recommend them!
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)
We have just rented through Malagacar for the second time and have to say yet again a flawless and reasonable service, even dropped us off in our car at the airport. would definitely use again
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)
rip off merchants , paid full insurance , plug from oil sump came loose ,lost all oil car broke down ..,they said car insured except underneath so they took £845 from my card , beware of them they are not what they seem ,never again

Reply by Malagacar.com

Dear customer,
Thanks for contacting us. After checking the car rental contract, the damage is covered. You are right, the extra fully comprehensive insurance was taken by you. The amount of 1000 € will be refunded today.
Please accept our apologies.
Regards,
Alberto
 
From:
Submitted:
Web: MalagaCar.com
Rating: (1 out of 5)
I have use Malagacar.com for the last number of years and find them extremely pleasent to deal with.The staff at pickup and at the counter very friendly and helpful.Keep up the good work
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)
No response or PUBLICATION of my mail pointing out that the cost of renting October November December 2016 has increased by 47% since the same period in 2015. WHY NOT RESPOND I am very disappointed with this company having rented from them many many times over the past five years. Not this time because of their prices

Reply by Malagacar.com

Dear Mr Callan

I replied a few days ago. We can understand you are waiting a reply if something happened but the prices are show on line and you know the customer service given by us. If you can find a better option (better value) you can choose another car hire company and We will be really pleased to help you in the future.

Regards
Alberto
From:
Submitted:
Web: MalagaCar.com
Rating: (1 out of 5)
Used Malaga cars in the past will use them again.
From:
Submitted:
Web: MalagaCar.com
Rating: (5 out of 5)

Address: Av. del Comandante García Morato, 34, 29004 Málaga.
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