MalagaCar.com reviews - Page 99

We use Malaga car all the time. Bit of a wait for mini buses last few times which is frustrating. We could have walked to the office quicker sometimes!!! However, the staff are really nice and we get through very quickly because of info retained about us by them. If you do have reason to call them on the English number provided on the website take a breath as they are usually rude!!! Won't stop us using them as fortunately I don't have to speak to them when I hire a car!!!!!

Been with Malagacar now for a few years always had great sevice and usualy a good price.used them twice already this year and booked again for August. Pure and simple no long queues like the on site airport car hire companie

Have used Malaga.com 5 times and the service seems to be getting better except this time . Arriving at main arrivals excellent given our ticket number met at mini bus shuttle excellent member of staff pointed us to the mini bus . Arriving at the booking desk as our booking was the full package all the relevant information excellent paperwork done specially as you have the information This is where it went down hill, the woman asked us to wait by the stairs we waited people behind us got their cars and by this time was getting cross as know one seem to be sorting the issue out finally after 20- 25 minutes one of your male members took our paperwork and sorted where was our car . The man in the white shirt I assume he was a manager seem to be not sorting the issue . I await a response from you before making my September holiday booking on this matter.

Reply by Malagacar.com

Dear Mr. Wright,
Thanks for contacting us. We are improving every day in order to do the best for our customers. We are working with a new system so the customers are called in the office by the screen but this system is really new and is a beta version. I can see you were met by my colleague at 14:32 but something happened and it didn’t appear in the desk computers, so this is why you waited a little bit more.
We are sorry the incident this time.
Regards
J. Alberto Anglada

Arrived back 27th May 2017. Another successful renting from Malagacar.com. Quick efficient service. Excellent car nearly always new. This is about our 10th time with the company and we have never been disappointed. We have booked again for September 2017. well done Malagacar.

We have been using this company for several years now and have received a quick and faultless service from them every time. Will keep coming back.

I have used your company for several years now and have always been very happy with the service. So much so that our Son has booked a car with you in a couple of weeks from now. As he has not driven a car back to you before I mentioned the very useful video that you had on your website from when the new motorway link road was opened. Sadly, we can't find this now. Please can you send me a link to it so that I can pass it on and also, perhaps you could put it back on to your website as it really was so useful. Also, how about re-posting it on to Facebook too?

Reply by Malagacar.com
 
Hello Christopher, thanks for the idea, we have sent you a private message and also published a Note with the videos in FB.

Kind regards! 

We hired a car last week and received seamless, quick service. Highly recommend and about to book again. Thank you Malagacar.

Very satisfied with the car rental. Quality welcome and service. I recommend this car rental company.

A friend recommended Malagacar to me. So I booked a rental car for six weeks. I have never been served so well. It couldn't be better organized. The car was new, clean and very tidy. Pick-up and return were so quick that my wife, who was waiting outside, asked me why I wasn't taking care of the pick-up. But everything was already done. Compliment. I recommended Malagacar to others, and a friend will also rent his car from you. I am currently in the process of renting a car from you for the period from December 30, 2017 to February 10, 2018.
Best regards.
Erich Szelersky

I booked with malagacar.com for the first time from May 10th to 17th, 2017 and can highly recommend it! I traveled alone with a child and everything worked out great and uncomplicated (quite the opposite of my booking last year with Goldcar, never book!!!). The shuttle was easy to find, they showed me the car, installed the child seat, set up the navigation system and I wasn't ripped off. Gladly again! Thank you very much!