MalagaCar.com reviews - Page 99

I came across this car rental company while searching for information (dining options, etc.) about Malaga. Found their information very useful and then realized that they also offer car rentals (had initially booked a rental through one of the larger US-based car rental companies). I'm so glad that I decided to cancel that rental and use MalagaCar.com for our rental. I booked a large 8 passenger van with and opted for the Full Pack Rate. It was an excellent decision as we could travel without having the stress of any damage to the rental. While the credit card does offer rental protection, it has been my experience that using this benefit overseas is rather convoluted and requires jumping through different hoops! Would very much recommend paying a few bucks more and obtaining the coverage through the rental company! I was impressed with the professionalism of the staff and the ease with which we were able to obtain the vehicle, upon arrival at the airport. A brief shuttle ride after collecting our bags to the rental location and we were driving off in about 15 mins. The vehicle was ready, clean, and in great shape (was relatively new). It was a pleasure to drive. The return was also quite seamless. Just a minor point - I recommend that detailed instructions be provided at the time of the rental that includes the address or the GPS coordinates for returning the vehicle to the rental location. All in all, extremely delighted with our experience!

I just want to say, as always superb service and very hi standard in every way. From booking of car to return shuttle on my way home. Muchas gracias amigos!

Great service. Perfect car. Value for money. Excellent. Worth 5 stars.

Thank you, very efficient service

Disappointed to find that the window of our parked car was wound down, got stuck and left that way for us to drive home on a cold January night. Although the damage was by their staff on their premises, Malaga Cars had no interest in organising a repair. Had we been informed before we got back, we’d have arranged our own repair. As it was we were unable to drive the car home as leaving it wide open outside our property would have been an invitation to have it stolen. Had to hire a car until we could locate a safe place to leave it until a repair could be done. Staff were pleasant and did their best to help, but the owner refused to recognise the problem or offer any solution.

I've been booking only with Malagacar for years and I'm very satisfied, cars and service, price simply TOP! Above all, the employees are extremely friendly. I have also used the parking service. Just great.

If only there was a Malagacar.com in every country, I wouldn't stress traveling anymore. Wonderful experience, everything went smoothly from start to finish. Professionalism at its best! Keep it up!

Same as always. Perfect. Clean car, ready and waiting. No fuss returning.

We really wanted a special car and we got that special car! Always the best service from the most helpful Fran and Carlos. See you soon!

Hello everyone, I have booked a car with Malagacar a few times to my complete satisfaction. Now friends of ours also wanted to book a car and asked about liability insurance. I asked Malagacar about this and only get evasive answers, e.g. it's private, etc. That can't be the case. Does anyone have a similar experience or information?

Answer from Malagacar.com
Hello, here are our complete terms and conditions, with kind regards!