The following measures will be active until further notice. Updates will be added to this post, so you can find all the latest information about the car hire situation in the same page.
MalagaCar Customer Support
We would like to remind you that MalagaCar.com remains open, for those customers who can still travel, or who are already in Malaga and need a vehicle.
MalagaCar.com office with personal attention
Deliveries and returns are agreed with each customer individually. We contact our customers 48 hours in advance, both those who are currently here in Malaga and are returning their car, and also those customers who are travelling to Malaga.
MalagaCar.com telematic attention
We serve our customers every day from 8:00 am to 8:00 pm, by phone, email and whatsapp. Our customer service department is working normally and all requests will be answered by email.
Disinfection of vehicles
The procedure from when a car is returned to when it is rented again is as follows:
+ We pick up the vehicle and clean with disinfectant the most critical parts, such as the steering wheel, handles, radio, etc.
+ It is left parked for a minimum of 2 days.
+ When it is ready for the next rental, it is disinfected again and a complete cleaning is carried out (vacuuming, interior surfaces and washing tunnel).
This is an extra effort, but we will gladly do it to ensure the safety of our customers.
Home service
For those of you who are already in Malaga but cannot get to the airport, we now offer delivery and collection at your door.
At the moment, this service is available in the following destinations:
Málaga, Rincón de la Victoria, Vélez Málaga, Torre del Mar, Nerja, Frigiliana, Torremolinos, Benalmádena, Fuengirola, Mijas Costa, Marbella, Puerto Banús, Estepona, Manilva and Puerto de la Duquesa.
During the booking process you can choose the nearest destination and specify the delivery and collection address.
Remember that we offer free cancellation on any reservation.
- No refuelling fee
- Free cancellation
- Hire without intermediaries
- Pay when you pick up your car
Other articles of interest
Everything related to driving and Covid and how to keep your car in shape during this time, you will find in these 2 articles:
In this little guide with frequently asked questions we solve the doubts related to driving and Covid-19 during the alarm state.
We have prepared a useful little guide with everything you need to know about how to take care of your car during Covid-19.
Foto: Sonax
Take advantage of the extra time now to plan your next trip!
Visit Malaga virtually! Take a walk through streets, squares, monuments, landscapes, beaches, ports and more in virtual Malaga, without leaving the house.
Now you can enjoy a virtual tour of the Caminito del Rey, one of the most spectacular natural sites in Malaga and Spain.
Come with us to visit the places in the province of Malaga where have been shot some of the most famous movies.
Gibralfaro from a bird’s eye view
Follow us on Facebook for the latest updates!
We greatly appreciate this update. We are due to arrive in Malaga from the UK on 8th July and at this time we have not been notified of any cancellation by the airline. Comforting to note that Malagacar.com will be there to greet us! One less concern to deal with. Thank you Malagacar.com!
Thanks Joe!
We will be ready for you.
Best regards,
MalagaCar.com
Malagacar – best car hire, Costa del Sol favourite annual holiday destination and still hoping we get to see you again on the last Sunday in August if it’s safe to do so, fingers crossed.
Meanwhile take care and keep safe everyone, thanks for keeping us up to date.
Thank you Amanda!
Fingers crossed, we hope to see you very soon!
Regards,
MalagaCar.com
It’s great to hear from you and we really admire the new measures you are taking to ensure customer safety and security during these critical times. We should have been with you this month and again in June and will really miss spending time in beautiful Nerja. We are really looking forward to the day we can come back and see you all again but till then take care of each other and stay safe.
Thank you Marten,
We will meet again soon, stay safe!
Regards,
MalagaCar.com
Hi,
Hope you are all ok!!
We had a booking from 2nd of June until 29th June 2020, but our Tui flight has been cancelled, and as the situation is very unsure for the moment, we have to cancel our booking for the car.
As soon as we have the possibility to travel to Malaga again we will contact you for a new booking!
Stay safe, and hope to see you all again very soon.
Kind regards,
Danny & Ann Benoy
Belgium!
Thank you Danny,
Don’t worry, we will meet again in a few months. Stay safe!
Regards,
MalagaCar.com
Many thanks for your email this morning with the update and the link to the virtual tours. These are excellent.
My wife and I look forward to being back in Malaga just as soon as we can following the release of lock-down both in Spain and in the UK.
You are welcome!
See you soon!
Regards,
MalagaCar.com
Many thanks for the kind update. Great service as ever. Hoping all the staff are safe and well and that the business will thrive again soon.
Thank you Robert,
Stay safe and healthy, we’ll meet again soon!
Regards,
MalagaCar.com
Your service has always been great, these measures you are taking including the delivery and collection if the vehicles is excellent service! Well done Malaga car we will definately book with you again when we return!
Thank you Laura!
We will try to adapt to our customers needs in these times.
Best regards,
MalagaCar.com
You are my favorite car rental and Spain is my favorite vacation spot. I was booked for April 30 to May 28 but there are no flights from Canada until June at the earliest. Hopefully things will get back to normal soon. See you then! James in Toronto
Thank you James!
I’m sure everthing will get better in a few months, we hope you can come back very soon!
Regards,
MalagaCar.com
You all are so thoughtful, we wish we were there
How it looks like we’ll be having happy dreams and wonderful
Memories of our very favorite country and place to be.
With love To all, stay healthy ❤️
Thank you very much! We will meet again very soon
Best regards,
MalagaCar.com
Thank´s for perfect information. I will be back about the autumn because it´s not possible to get right information from the airplane company.
That’s great, thank you Leif!
Regards,
MalagaCar.com
Still great Service in these difficult times. Altered my booking and arranged a new one while locked down. All sorted and arranged in much less time than I anticipated.
Thank you Peter!
See you soon!
Thank you for your update. I have a car booked with you for august. Looks doubtful that it will be possible but hopefully will be coming to Spain and your business as soon as possible. Hope all at malagarcarhire are well.
Hi Gill, the summer and high temperatures should alleviate the situation. Let’s hope things a better even sooner!
Regards,
MalagaCar.com